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Walker Ford - Service Center

Clearwater, FL

4.6
3,539 Reviews

3,539 Reviews of Walker Ford - Service Center

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February 11, 2020

30,000 Mile check up oil change Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. More

by Seve21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Walker Ford responded

We're glad to hear our service team was able to help with that! Thanks for leaving us a review today! If there's anything else we can help you with, please let us know!

January 23, 2020

Too many visits to fix air conditioner problem. Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
January 14, 2020

Repair service The service was on schedule, performed correctly. and I was back on the road in one hour. I was kept informed during the procedure. Very nice experien More

by rdavidlambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Walker Ford responded

We are glad you had a nice experience with us! Thank you for the 5-star rating and we hope to see you again soon!

January 10, 2020

Excellent Service Excellent service at Walker as usual. Mike Olsen helpful as always !! Questions always answered and service always top notch. We always have our vehic More

by wsm1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Jan 14, 2020 -

Walker Ford responded

This is what we like to hear. Thank you for sharing your recent service experience with us and for your continued business. We look forward to seeing you during your next visit!

December 27, 2019

service Amy Andersani has been our service adviser, and has always gone above and beyond. Amy always treats us with prompt and professional service, even when More

by AKALLERGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Dec 31, 2019 -

Walker Ford responded

Thank you for the glowing review! We're so happy to hear that Amy and the service team always have you taken care of. We truly appreciate your loyalty and look forward to working with you again.

December 21, 2019

Service Adviser Mike has been my service adviser and her has always been very friendly, knowledgeable and has done an excellent job coordinating all my scheduled serv More

by mybeachhousesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jewel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivey Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gordon, Denise Newman
Dec 30, 2019 -

Walker Ford responded

Thank you so much for the positive review! We're glad that Mike took great care of you!

November 27, 2019

Outstanding Experience I recently took my car in for the 30,000 mile service visit. My Advisor, Steve McHenry, could not have been more professional and kind. While he offer More

by ginpau07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee
Nov 27, 2019 -

Walker Ford responded

Thank you for the wonderful review and for sharing your experience with us at Walker Ford. We are glad to hear that you had a great experience while at our dealership as you waited for your vehicle to be completed. We will pass-on your kind words about Steve and Dee to them. It sounds like they went above and beyond to make sure your car was done correctly. Thank you for choosing Walker Ford and we hope to see you again.

November 21, 2019

Great experience Steven McHenry performed service in a timely and experienced manner. All of my concerns were met, and I was fully satisfied with the service he helpe More

by rc1408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McHenry
Nov 25, 2019 -

Walker Ford responded

Thank you for sharing your experience with us! We strive to make every visit to our service department as quick and efficient as possible so it's great to hear Steven made sure of that. Thank you for choosing Walker Ford!

November 11, 2019

Heater core replacement in my F-150 Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. More

by denisejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 13, 2019 -

Walker Ford responded

Thank you for sharing about your experience with Amy! We are glad to hear that she provided you with a pleasant experience. If there is anything else that we can help with, let us know!

November 11, 2019

The service department at Walker Ford aways repairs our 2011 Escape and keeps it running like new. Mike contacted me directly about the solution to the problem and the estimate. More

by hcaldwe1
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Walker Ford responded

Thank you for the 5-star review! It is our pleasure to assist you with keeping your Escape running like new. We look forward to your next visit!

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