3,539 Reviews of Walker Ford - Service Center
30,000 Mile check up oil change Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. More
Too many visits to fix air conditioner problem. Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as a solution to the problem, but this was evidently not the cause. This guess at the problem cost me an unnecessary $1988. I think the problem has been fixed per visit number six, as they replaced the evaporator. Time will tell. Overall, I have liked the sales people and the service contact people here very much. Servicing in the past has been good and fair. But on rating at this time for this problem, I have to say it should not have taken this long to fix the problem, and I should not have been charged for replacing the rear AC Aux unit. More
Repair service The service was on schedule, performed correctly. and I was back on the road in one hour. I was kept informed during the procedure. Very nice experien The service was on schedule, performed correctly. and I was back on the road in one hour. I was kept informed during the procedure. Very nice experience. More
Excellent Service Excellent service at Walker as usual. Mike Olsen helpful as always !! Questions always answered and service always top notch. We always have our vehic Excellent service at Walker as usual. Mike Olsen helpful as always !! Questions always answered and service always top notch. We always have our vehicles serviced at Walker. More
service Amy Andersani has been our service adviser, and has always gone above and beyond. Amy always treats us with prompt and professional service, even when Amy Andersani has been our service adviser, and has always gone above and beyond. Amy always treats us with prompt and professional service, even when she is out of office she always makes sure we are taken care of . More
Service Adviser Mike has been my service adviser and her has always been very friendly, knowledgeable and has done an excellent job coordinating all my scheduled serv Mike has been my service adviser and her has always been very friendly, knowledgeable and has done an excellent job coordinating all my scheduled services. More
Outstanding Experience I recently took my car in for the 30,000 mile service visit. My Advisor, Steve McHenry, could not have been more professional and kind. While he offer I recently took my car in for the 30,000 mile service visit. My Advisor, Steve McHenry, could not have been more professional and kind. While he offered shuttle service so that I would not have to wait on site, I opted to stay. During the time I was at Walker Ford, I was able to personally experience as well as observe the high level of professionalism and care displayed by Mr. McHenry, Dee, as well as numerous other employees throughout the morning who went out of their way to address customer's needs and requests. And all of this in addition to the outstanding service they provided for my car! More
Great experience Steven McHenry performed service in a timely and experienced manner. All of my concerns were met, and I was fully satisfied with the service he helpe Steven McHenry performed service in a timely and experienced manner. All of my concerns were met, and I was fully satisfied with the service he helped provide. More
Heater core replacement in my F-150 Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. More
The service department at Walker Ford aways repairs our 2011 Escape and keeps it running like new. Mike contacted me directly about the solution to the problem and the estimate. 2011 Escape and keeps it running like new. Mike contacted me directly about the solution to the problem and the estimate. More