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Walker Ford - Service Center

Clearwater, FL

4.6
3,591 Reviews

3,591 Reviews of Walker Ford - Service Center

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October 13, 2023

They fixed my car : brakes, oil change, and took an acorn out of the wheel well that was making a horrible noise…..and previously discovered why the gas tank wouldn’t register, but stayed on full all the ti More

by LINDAJOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Walker Ford responded

Linda, we're so glad to hear our team was able to diagnose and treat your vehicles issues. Thanks for trusting Walker Ford to keep your ride running smooth!

October 12, 2023

Had spray in bedliner done, great job, and everyone was very friendly, and helpful. Thank you. More

by FISHHAWK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Ken, David Dixon
Oct 12, 2023 -

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Walker Ford and we hope to see you again.

October 10, 2023

Got the run around about what the issue was on my vehicle but still was charger for every little service More

by r.charris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve McHenry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

October 05, 2023

I love going to walk forward but I do everything I need done and it's something broke that they try to fix it on the warranty I'm always thankful for what is his name I can't think of my service man's name More

by CPHILIPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Walker Ford responded

Thank you for the 5-star review! We're so happy to have provided you with an excellent service experience. Thank you for choosing Walker Ford. We're looking forward to seeing you again for your future service needs!

October 04, 2023

Provided great customer service. Very professional. Explained the length of time it would take for the service. More

by CoachDex0270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Walker Ford responded

Thank you for taking the time to leave a review! We're happy to hear that our team was able to help you out. Please feel free to reach out if you ever need anything else!

October 03, 2023

Walker used to be top-of-the-line in service. Now, you are lucky to get a person to answer the phone. They had our company truck for a few simple repairs for over a week. More

by DOUG.COREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Walker Ford responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Vince Romano at 727-240-1653 and he will be happy to speak with you.

October 01, 2023

Work was done on time…recommendations were discussed and approved by me…Steve answered all my questions…he’s a real pro. More

by FLAPIENKOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Walker Ford responded

Thank you so much for your kind review! We're so glad to hear that you were happy with Steve's work. If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

Excellent work was done. Everything was checked and I was notified of all work done. My Mustang is running beautiful. More

by RENROSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Walker Ford responded

Thank you so much for your positive review! We're so glad to hear that you were happy with the work we did on your Mustang. We take pride in our work, and we're always striving to provide our customers with the best possible service.

September 30, 2023

Had to bring vehicle back three times before it was totally repaired. Service advisor Amy was very helpful in getting repairs completed. More

by SONNYBETTYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 03, 2023 -

Walker Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 22, 2023

My experience with Walker Ford has been extremely pleasant and professional. Keith made the whole process so easy from start to delivery of my new vehicle! Tracy was great as well and filling out More

by dawnme
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

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