Walker Ford - Service Center

All customer service and repairs were done in a timely manner. I was kept and informed of the progress of my car needs. Great customer service!😊 manner. I was kept and informed of the progress of my car needs. Great customer service!😊 More

Shawna is amazing as a sales person. It wasn’t about the immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service d immediate sale but earning my trust and future business. Giving great advice and personal service. Truly made a difference. And Great service department too. Danny was awesome and quick to respond and assist with my needs even as a brand new customer. And a shout out to parts and Kip for super fast order and delivery. Walker truly IS Ford for me!!! More

Steve the technician helped me and he was great. He was kind informative and funny. Thank you for making me bringing my car in to get fixed easy and quick. Thank you kind informative and funny. Thank you for making me bringing my car in to get fixed easy and quick. Thank you More

Mike Murray is excellent at his job. He remembers you and your car. He has been my service representative for quite awhile and always has time to help out. and your car. He has been my service representative for quite awhile and always has time to help out. More

Scheduled appointment and arrived on time. Mike Service Advisor came out to car and was very friendly told him wanted oil change along with the recall that was scheduled. Took about 1 1/2 hours but was go Advisor came out to car and was very friendly told him wanted oil change along with the recall that was scheduled. Took about 1 1/2 hours but was good to go. Very pleased with how Mike handled it from start to finish More

Tires I purchased a set of new Goodyear tires and had new windshield wipers installed. I even got a rebate on the tires. I am completed satisfied with the I purchased a set of new Goodyear tires and had new windshield wipers installed. I even got a rebate on the tires. I am completed satisfied with the service that was provided. More

I really like my service technician Mike Murray, I dealt with him many times, he goes out of his way to make his costumer as happy and comfortable as possible! Thank you! with him many times, he goes out of his way to make his costumer as happy and comfortable as possible! Thank you! More

Email reminder is welcomed. Easy checkin and personable advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through w advisor. Work completed in appropriate time. Overall experience good. Wish waiting room was more accomodating if new norm. Cleaner came through when I had been there for about an hr and briefly cleaned down some surfaces, leaving a table with coffee cup uncleaned. This is new so its understandable that training is still being done. While some effort was there it was apparent the cleaner did not have appropriate direction. While it may make little impact on the actual risk, what it demonstrates is Walker cares and shows staff is sensitive to all sides of the issue but will err on the side of containment. Only some staff wore face coverings.. ok but one woman was in and out through the wait area several times during my time there.. the mask is not for you... its for the at risk customer who may be elderly or have a risk. I would probably not visit the waiting room next time, opt for waiting outside where I have more control. THanks for reading. More

My Ford Escape was towed to the dealership on a Saturday morning it was checked and needed a new battery. It was installed and I was on my way early afternoon Thanks to all 😎 morning it was checked and needed a new battery. It was installed and I was on my way early afternoon Thanks to all 😎 More

Brian was very knowledgeable and helpful. We will be back as we have another appointment this week for our other car. Thank you for everything. as we have another appointment this week for our other car. Thank you for everything. More