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3,591 Reviews of Walker Ford - Service Center
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Verified Customer
November 19, 2023
Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit. The waiting area was clean and comfortable. Overall very satisfying visit. More
by dwrdmr
Employees Worked With
November 19, 2023
It took several weeks to schedule service but I had an 8 AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely AM appointment and dropped my F150 at 7:30 AM on Monday. It took three days to diagnosis the noise issue and status communication was not very timely. I called for status at end of day one and again at the end day two. On both days my call was returned and I was told the technicians had not been able to diagnose the problem. At end of day two I was told they were going to try to get a foreman involved the next day. I don’t understand why this wasn’t this done on day one or day two. At the end of the day I decided not to spend $900 to have the strut replaced. I paid $230 for the diagnosis and appreciate being told that it was not a safety issue. I decided i’ll live with the noise. i’ve been a customer for a long time and this is the first time I’ve been disappointed with the service experience. More
by JOHNCMIEL
Employees Worked With
unknown
November 17, 2023
Donald was attentive, thorough and knowledgeable. Made the visit with my vehicle as quick and painless as possible. Made the visit with my vehicle as quick and painless as possible. More
by MIRACOLE
November 14, 2023
service was good. My Ford pass app has not undated and this is not the first time this has happened. I have no idea of my tire pressure and I am going on a trip. Now I My Ford pass app has not undated and this is not the first time this has happened. I have no idea of my tire pressure and I am going on a trip. Now I have to check the pressure because of this . Oil life not updated either. Please reply... More
by TEJOE
Employees Worked With
November 13, 2023
very pleased and surprised how well the mobile service service. very timely, professional and through. Highly recommend using this service much easier than taking vehicle to dealership for routine servic service. very timely, professional and through. Highly recommend using this service much easier than taking vehicle to dealership for routine service . More
by jrotc1sg
Employees Worked With
November 12, 2023
Micheal Murray in service is the best. He got my truck done fast, when there was no way of getting it done soon. He was knowledgeable and very friendly. All of the people there were, but M He got my truck done fast, when there was no way of getting it done soon. He was knowledgeable and very friendly. All of the people there were, but Mike was extremely personable. Give him a big raise please! More
by TAMPABAYLS
Employees Worked With
November 12, 2023
Steve McHenry is an exceptional & alway professional when I call him for arranging service. The Service Team completed the service in a reasonable time and care in cleaning the interior prior to return when I call him for arranging service. The Service Team completed the service in a reasonable time and care in cleaning the interior prior to returning my vehicle. I have been a loyal customer since 2018. More
by cadnur
Employees Worked With
November 04, 2023
very polite people. good time on service. clean waiting area. cashier was friendly and explained cost with a smile good time on service. clean waiting area. cashier was friendly and explained cost with a smile More
by EVERYTHINGINWOOD
Employees Worked With
November 04, 2023
They do a great job! I’ve been using them for all my service work for years. Ryan is great, he makes sure everything is done on time. I’ve been using them for all my service work for years. Ryan is great, he makes sure everything is done on time. More
by DAVIDC001
