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Walker Ford - Service Center

Clearwater, FL

4.6
3,590 Reviews

3,590 Reviews of Walker Ford - Service Center

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January 23, 2024

It is always a pleasure to have my vehicle serviced here. I am always treated like a valued customer. More

by jturner212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Walker Ford responded

Thank you so much for your kind review! We are delighted to hear that you had an enjoyable experience at our dealership and felt valued as a customer. We appreciate your feedback and look forward to serving you again in the future.

January 22, 2024

Friendly but my cars issues weren't resolved. Instead they went ahead and completed some recalls. Unfortunately the mechanic didn't tighten and front flexible brake lines (after replacing it) and More

by Michelangelo Antonelli
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Walker Ford responded

Thank you, Michelangelo, for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you privately to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

January 21, 2024

Gatlin was extremely patient, knowledgeable and professional. I loved the thorough explanation of my vehicle condition. It made me feel confident of my experience with the mechanic. More

by CARMENMSANTIAGO975
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Walker Ford responded

We're incredibly grateful for your kind words about Gatlin and the service experience you received. He's a valuable asset to our team, and your feedback will go a long way in motivating him and encouraging his colleagues to continue exceeding expectations.

January 20, 2024

Very convenient having the service done at our property. Jacob and his partner were very thorough with the oil change. They checked the system and suggested follow up on a few items as well, More

by eveyvanhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Montante
Jan 23, 2024 -

Walker Ford responded

Thank you, for choosing our dealership and for your positive review. We truly appreciate your business and look forward to serving you again soon, whether at our shop or conveniently at your property.

January 20, 2024

Overall people are very knowledgeable, everyone went out of there road to help us on any questions. More

by RDEAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Batch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Walker Ford responded

Thank you for choosing Walker Ford, and for your wonderful review. We're grateful for your kind words and appreciate the opportunity to continuously improve. We look forward to welcoming you back soon!

January 18, 2024

Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Gee
Jan 23, 2024 -

Walker Ford responded

We constantly strive to provide exceptional customer service, so knowing you felt well-looked-after makes us proud. We hope you have a great day, thank you!

January 18, 2024

Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game More

by J9DARDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Montante
Jan 23, 2024 -

Walker Ford responded

Thank you, we strive to deliver a consistently exceptional experience, so knowing we're succeeding means the world to us. We hope to see you again soon, have a wonderful day!

January 17, 2024

Don is always the best he is always making sure if I have any issues they are resolved !!! More

by danielstonestyling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Walker Ford responded

Thank you for your review! We appreciate your kind words about Don and his commitment to resolving any issues you may have. We hope to serve you again in the future!

January 17, 2024

Walker ford cares about their repeat customers and the Service department always does the right thing More

by nacc1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Montante
Jan 17, 2024 -

Walker Ford responded

Thank you for taking the time to leave a review of your experience at Walker Ford! We're happy to hear that we were able to demonstrate our commitment and dedication to our customers. We look forward to continuing to serve you for many years to come!

Jan 18, 2024 -

nacc1098 responded

Looking forward to it.

January 17, 2024

Clean and inviting waiting area with a nice coffee maker. It's a good spot to work remotely. More

by sbraham95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Walker Ford responded

Thank you for taking the time to review our dealership! We are pleased to hear that you enjoyed our amenities. We appreciate your feedback and hope to see you again soon!

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