Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,567 Reviews of Walker Ford - Service Center
Sort by
December 20, 2024
Was very happy with the service I received from start to finish with my Ford Performance parts installation.. finish with my Ford Performance parts installation.. More
by MARK2COMP
Verified CustomerEmployees Worked With
December 20, 2024
Items installed--tonneau cover The illuminated oval Great service, flawless installation; both items look like they came from the factory. The illuminated oval Great service, flawless installation; both items look like they came from the factory. More
by turk4200
December 20, 2024
Brooks was wonderful, accommodating and he kept me informed. That is all since you make me write 15 words…. Stupid rule, Ford should change that and just be happy I took the time to write anything! informed. That is all since you make me write 15 words…. Stupid rule, Ford should change that and just be happy I took the time to write anything! Brooks/Walker Ford, 5 stars…. Ford Corp, 1 star! How’s that for more that 15 words? More
by SMB27
Employees Worked With
December 19, 2024
I did not buy my truck from walker but I do bring it to walker for service and will only deal with Brian Kirk. I am sad that I will have to leave and go to another Ford dealer for service now that my exten walker for service and will only deal with Brian Kirk. I am sad that I will have to leave and go to another Ford dealer for service now that my extended warranty is up do to Walk For not dealing with Car Shield. VERY SAD More
by REBAC522
Employees Worked With
December 19, 2024
Was very happy with the service I received from start to finish while buying a new truck. I would recommend this dealership. finish while buying a new truck. I would recommend this dealership. More
by esarg02
December 16, 2024
Don Mast was a pleasure. Prompt. Professional. Friendly. I will definitely recommend to friends and family. Prompt. Professional. Friendly. I will definitely recommend to friends and family. More
by a wyant
Employees Worked With
December 15, 2024
The guys who came and installed my new battery were very polite .The mobile truck I feel is a great service for us retirees. This is the second time I've used this service and will use it again. polite .The mobile truck I feel is a great service for us retirees. This is the second time I've used this service and will use it again. More
by WIZ11153
Employees Worked With
December 14, 2024
The mobile service was well executed and in a very timely fashion. I was alerted to arrival time which was actually a few minutes early. fashion. I was alerted to arrival time which was actually a few minutes early. More
by BRUCEAMBLE
December 14, 2024
We’ve worked with Brooks multiple times in the past. While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshi While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshifting. Since it’s our only vehicle, we carefully scheduled a time to drop it off when we could borrow a friend’s car. We left the truck at the shop for a week, and during that time, we were reassured it would be test-driven thoroughly to identify the problem. They also told us that if a deeper issue was found, they could reschedule the service and provide us with a rental. After the week was up, we learned the truck had been driven less than a mile, and they claimed they couldn’t replicate the issue. Communication became a problem, as Brooks stopped answering our calls or returning messages. I eventually had to contact the service manager, Ryan. After a few conversations, Ryan personally tested the vehicle, confirmed the noise, and promised to get back to us with a rental and a plan to dig deeper into the issue. It has now been four months, and we still haven’t heard back. While Don Mast has always been helpful, this experience has been extremely frustrating and disappointing. More
by joeb
December 13, 2024
Excellent Customer Service Don Mast offered sound advice. He is trustworthy and represents the dealership He is trustworthy and represents the dealership More
by ddwayne32
Employees Worked With
