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Walker Ford - Service Center

Clearwater, FL

4.6
3,525 Reviews

3,525 Reviews of Walker Ford - Service Center

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November 15, 2024

When I made my appointment for some reason, it was not saved, but the service advisor Gatlin was able to get me on the schedule and the maintenance was complete and half the time that it was originally di More

by Medical Professional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 14, 2024

The sales team made the purchase of our 2024 F-250 Lariat a pleasant event. More

by abiller
Recommend Dealer
Yes
Employees Worked With
Kevin Jewel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Walker Ford responded

Hi Abiller, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 14, 2024

GREAT GROUP TO WORK WITH. THANKS FOR THE HELP. THANK YOU SO MUCH FOR THE ATTENTION More

by abelcher4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2024

I purchased my truck from walker ford and have had them do all the service on truck they have very friendly knowledgable staff I wouldn’t take my truck anywhere else More

by bostonbk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Walker Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2024

Truly happy with our sales rep and service! Very happy with our purchase and with Walker Ford More

by limitup38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Walker Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! Safe travels!

November 10, 2024

I was charged for work that was not done on my vehicle. I asked for the paperwork the service department could not provide it to me, so they had to put my vehicle back in the shop to perform the work that More

by MARK_BETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Victory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Walker Ford responded

Hello, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (727) 535-3673 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

November 08, 2024

They never even looked at our truck and never called us throughout the day. We called the next morning to get a status of the vehicle and they never even looked at it so we picked it up. We will take it so More

by PATCAIN62
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Nov 10, 2024 -

Walker Ford responded

We are so disappointed to learn of this situation you have described. Please reach out to us at (727) 535-3673 when you have a chance so we can discuss your concerns and hope to resolve this matter to your satisfaction.

November 08, 2024

Mobile Service was great! From the advisor, to the mechanics that showed up to service the recalls, everything was easy. If all of the services from Walker are like this, I wi More

by BERGERR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Nov 10, 2024 -

Walker Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 06, 2024

As always, Walker Ford performed as I have come to expect. This trip was an expensive one, but wasn't a shock due to Don Mast's excellent care and professional performance. He kept us informed through More

by twovirginiaguys2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Walker Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2024

I called Brooks late in the afternoon, I needed to get the truck serviced as I was leaving town that week. Somehow he was able to squeeze me in on a Saturday. I waited there for the truck which took a lit More

by MCostello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!