3,590 Reviews of Walker Ford - Service Center
Shelley was confused about the oil type and didn't resolve the issue. So I called Ferman Ford and they did the oil change without any issues. resolve the issue. So I called Ferman Ford and they did the oil change without any issues. More
Depends on what I hear back from them. Waiting to find out if Ford will pay me back for a transmission repair that I had done that may not have been required due to a recall from all the r Waiting to find out if Ford will pay me back for a transmission repair that I had done that may not have been required due to a recall from all the research I did I shouldn’t of had to do the repair if the recall would’ve been done sooner, I’m not a mechanic so I did what the shop told me to do. Therefore I should get paid back so it’s a matter of what will Ford do More
Always treat me good and resolve my issues. I never have any problems when scheduling appointments. I never have any problems when scheduling appointments. More
I've been a satisfied customer for over 20 years with no plans of going anywhere else! plans of going anywhere else! More
Walker Ford fit me in on Saturday. Repair took less time than was expected. Thanks. Repair took less time than was expected. Thanks. More
Professional and courteous . Took the time to listen to my concerns and addressed them appropriately Took the time to listen to my concerns and addressed them appropriately More
Made an appointment on 8/22 for 9/4 (2 weeks out) to have my truck's brakes serviced as per Walker service advisor advice. Came in at 9:30am, talked to Gatlin. Was told the truck would be finish 4/5pm that a my truck's brakes serviced as per Walker service advisor advice. Came in at 9:30am, talked to Gatlin. Was told the truck would be finish 4/5pm that afternoon. Phoned twice, left voicemails, and did not receive a return call. When I arrived at 4pm to check on the truck, I was told that the tech had not started, and it wouldn't be finished until 7pm that night. As the tech had not started work on my truck, I opted to take the truck and leave. I am not planning of returning to Walker Ford for future service on my F150. More
Brought my car in for an oil change. Met this gentleman for the first time. He answered all my questions. He is a very kind and compassionate person, very professional. Met this gentleman for the first time. He answered all my questions. He is a very kind and compassionate person, very professional. More
Great team & always great service. Always a pleasure to take my F150 to Walker Ford. Always a pleasure to take my F150 to Walker Ford. More
Very professional and on time. Courteous and offers a free shuttle to and from your house. Courteous and offers a free shuttle to and from your house. More