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Walker Ford - Service Center

Clearwater, FL

4.6
3,590 Reviews

3,590 Reviews of Walker Ford - Service Center

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September 13, 2024

Shelley was confused about the oil type and didn't resolve the issue. So I called Ferman Ford and they did the oil change without any issues. More

by TDEIN0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelley Ritter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

September 13, 2024

Depends on what I hear back from them. Waiting to find out if Ford will pay me back for a transmission repair that I had done that may not have been required due to a recall from all the r More

by amymillersteelers
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

September 13, 2024

Always treat me good and resolve my issues. I never have any problems when scheduling appointments. More

by nleebordner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 12, 2024

I've been a satisfied customer for over 20 years with no plans of going anywhere else! More

by RHANKIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi Rhankin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

September 09, 2024

Walker Ford fit me in on Saturday. Repair took less time than was expected. Thanks. More

by MFREEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Safe travels!

September 08, 2024

Professional and courteous . Took the time to listen to my concerns and addressed them appropriately More

by AARONH.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

September 08, 2024

Made an appointment on 8/22 for 9/4 (2 weeks out) to have my truck's brakes serviced as per Walker service advisor advice. Came in at 9:30am, talked to Gatlin. Was told the truck would be finish 4/5pm that a More

by yaw_showmen0a
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gatlin Hatcher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (727) 535-3673 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

September 08, 2024

Brought my car in for an oil change. Met this gentleman for the first time. He answered all my questions. He is a very kind and compassionate person, very professional. More

by Janjanlew1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Walker Ford Company, we value our customers and we look forward to seeing you on your next visit. Take care!

Oct 04, 2024 -

Janjanlew1959 responded

His name was Gatlin as Dan was on vacation. I have had Dan Victory for 14 years as my service advisor, Dan is good people he really cares about his customers and service supervisor Ryan. My car sustained a total loss here in FL with Helene. I was blessed to have met Jake from sales and he and Dan V were able to put me in a nice vehicle. Thank you Jake. Janice

September 05, 2024

Great team & always great service. Always a pleasure to take my F150 to Walker Ford. More

by alvesbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 29, 2024

Very professional and on time. Courteous and offers a free shuttle to and from your house. More

by mormiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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