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3,567 Reviews of Walker Ford - Service Center
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Verified Customer
August 23, 2024
Walker Ford is my go to for servicing my 2018 F150 diesel. Shelly and her mobile service team are the best! diesel. Shelly and her mobile service team are the best! More
by smitty9006
August 22, 2024
Walker Ford is the ONLY dealer that I use to buy and also service my vehicle. Brian my service advisor is the best! service my vehicle. Brian my service advisor is the best! More
by LSG1
August 18, 2024
My first experience with their mobile service Everything was great my only complaint, somehow one lug nut was damaged? The techs did not have a replacement and put back the damaged lug nut; I drive from was great my only complaint, somehow one lug nut was damaged? The techs did not have a replacement and put back the damaged lug nut; I drive from South Pasadena for my oil changes at Walker. Just odd that this has never happened in the shop. More
by BUKOWSKI_ED
Employees Worked With
Two tech on the mobile team did not get their names
August 18, 2024
Have not been happy the past few servmightices. Not sure what the problem is. Might want to try another dealer. Not sure what the problem is. Might want to try another dealer. More
by DVONWEDEL
August 18, 2024
Steve McHenry was the best. They always give great service at Walker Ford. Highly recommended. They always give great service at Walker Ford. Highly recommended. More
by ROBKOHUT
Employees Worked With
August 16, 2024
Mike continues to service on time and reasonable charges. I used transportation to and from dealership. I used transportation to and from dealership. More
by JOEWHEELS
Employees Worked With
August 16, 2024
Sales person Michael was great to work with and explained everything thoroughly so I could understand with simplicity. He is great! everything thoroughly so I could understand with simplicity. He is great! More
by MRSKARENFAIRCHILD
Employees Worked With
August 14, 2024
ZERO stars. I took by Bronco in TWICE. First time, couldn't fix the problem in 3 hours. So they told me I'd need a second appt and they'd need it all day. I took by Bronco in TWICE. First time, couldn't fix the problem in 3 hours. So they told me I'd need a second appt and they'd need it all day. Second time, they had it for 7.5 hours and STILL DID NOT FIX MY PROBLEM!!!!!!!!! And now it's been almost TWO WEEKS, and they haven't gotten back to me with any kind of gameplan on how they'll fix my problem. HORRIBLE!!!!!!!!!!!!!!!!!!!!!!! More
by irish1991
Employees Worked With
August 12, 2024
I appreciate the attention to a previous problem I had, however the compensation was less than my out of pocket cost to fix the problem caused by your tech. The service manager I dealt with was very profes however the compensation was less than my out of pocket cost to fix the problem caused by your tech. The service manager I dealt with was very professional and worked with me to get a partial refund for the screwed up brake job. I am still out $400+ due to damage caused by your technician who did my break job. It would have been a simple customer service positive to give me a service credit for this amount. The service manager I worked with requested this however his request was declined by senior management. Another Ford dealer had to fix the problems caused by your service tech, and they documented it well. When I am ready for to trade my 8 year old Ford on a new Ford I will think twice before purchasing from this dealer. More
by TomMickles
Employees Worked With
