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Walker Chevrolet

Franklin, TN

4.6
236 Reviews

3940 Carothers Parkway

Franklin, TN

37067

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Showing 236 reviews

July 25, 2024

Always responsive, dependable and courteous. Never in the dark about the service I will experience. More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chev Reputation
Jul 25, 2024 -

Walker Chevrolet responded

Thank you for choosing Walker Chevrolet for your automotive needs, Robin! We appreciate your kind words and are thrilled to hear about your positive experience with us. Your satisfaction is our priority, and we look forward to providing you with exceptional service in the future. See you next time! Sincerely, The Walker Chevrolet Team

July 23, 2024

I was very impressed employees, they were courteous, polite and knowledgeable. They went over and above to find the exact vehicle that I wanted. I would definitely recommend Walker Chevrolet for a deale More

by TeecorepTate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Porter, Walker Chevrolet, Walker Chev Reputation
Jul 24, 2024 -

Walker Chevrolet responded

Thank you for the outstanding 5-star review! We're thrilled to hear that our team at Walker Chevrolet provided you with exceptional service and helped you find the exact vehicle you were looking for. We appreciate your recommendation and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, The Walker Chevrolet Team

July 03, 2024

Everyone has been very helpful and friendly. Last time I was there, I was in a time crunch, and they took measures to help expedite my service appointment and did it quicker than I anticipated. More

by bradleyjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chev Reputation
Jul 05, 2024 -

Walker Chevrolet responded

Thank you for choosing Walker Chevrolet. We are thrilled to hear about your positive experience with us. We strive to provide efficient and friendly service to all our customers. Please come visit us again soon, and feel free to share your experience with others. Sincerely, The Walker Chevrolet Team

July 02, 2024

Service is awful. Hard to get an appointment (they need Saturday hours) and the staff is not very understanding. The head of customer service is NOT FRIENDLY. He wi More

by Jay R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walker Chev Reputation
Jul 03, 2024 -

Walker Chevrolet responded

Thank you for sharing your experience, Jay. We understand your frustration and appreciate your feedback. We would like to address your concerns in greater detail so we can improve out customer service. Please feel free to reach out to us directly at Walker Chevrolet so we may further assist you. Your feedback is valuable to us. Sincerely, The Walker Chevrolet Team

July 02, 2024

The salesman was professional and through took time explaining things and listened to me. The finance person was also professional and thorough and relatively quick More

by Chrisbutterickchris
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet
Jul 03, 2024 -

Walker Chevrolet responded

Thank you so much for choosing Walker Chevrolet, Chris, and for taking the time to leave such a positive review! We're delighted to hear that both our salesman and finance person provided you with a professional and thorough experience. We appreciate your kind words and look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, The Walker Chevrolet Team

June 24, 2024

They stick to the schedule/appointment and get you quickly - but thoroughly as well. The entire Walker service and parts teams are very professional and very personable at the same time. More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgt team and the Service technicians are excellent. As well, the parts team is outstanding! They call promptly when your parts order is ready and when you come to pick up your order, they remember and are friendly. A1 Quality!, Walker Chevrolet, Walker Chev Reputation
Jun 25, 2024 -

Walker Chevrolet responded

Thank you for the kind words, Mike! We appreciate you recognizing our commitment to efficiency and thorough service at Walker Chevrolet. Our team strives to provide a professional and personable experience for all our customers. We look forward to seeing you again in the future! Sincerely, The Walker Chevrolet Team

June 23, 2024

Took it 2 times to get checked and they said nothing is wrong but yet still has the same problems More

by Juan
Recommend Dealer
No
Employees Worked With
Service
Jun 25, 2024 -

Walker Chevrolet responded

Hi Juan, we understand your concerns and appreciate your feedback regarding your service experience. Please reach out to us directly so we can address your concerns and work towards a happy outcome. Thank you for sharing your thoughts with us. Sincerely, The Walker Chevrolet Team

June 21, 2024

We had a great experience, Tim in Sales and Chris in Finance were fantastic. This is our second purchase and we will be back a third. I greatly appreciated the time they took to walk us through every st More

by cpnash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Jun 24, 2024 -

Walker Chevrolet responded

Thank you for choosing Walker Chevrolet and for sharing your positive experience with us! We are thrilled to hear that Tim and Chris provided excellent service during your second purchase. We look forward to welcoming you back for a third time. Our team is always here to assist you every step of the way. See you soon! Sincerely, The Walker Chevrolet Team

June 20, 2024

Wd have been dealing with Walker Chevrolet for years and they are wonderful. Their service department is very thorough and all their employees are most friendly. Would recommend them to anyone. Thank you fo More

by momdadmygatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Jun 21, 2024 -

Walker Chevrolet responded

Thank you, Cliff, for your amazing review of Walker Chevrolet! We are thrilled to hear that you have had wonderful experiences with us over the years. Our service department takes pride in being thorough, and our friendly team is always ready to assist you. We appreciate your recommendation and look forward to continuing to provide you with great service in the future. Sincerely, The Walker Chevrolet Team

June 18, 2024

Stacey was absolutely wonderful to work with! We had a great experience with Walker Chevrolet. More

by Kelseyaledford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Jun 20, 2024 -

Walker Chevrolet responded

Thank you for choosing Walker Chevrolet and for sharing your positive experience! We're thrilled to hear that you had a great time working with us. We appreciate your feedback and look forward to welcoming you back. Sincerely, The Walker Chevrolet Team

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