Walker Chevrolet

Work was done efficiently and completed on-time. Friendly staff. Car was clean as protective mats were used. Friendly staff. Car was clean as protective mats were used. More

No problems in previous visits. This oil change not so much. The person that checked me in was not very friendly. No smile, hello, welcome to our dealership. It appeared he was both This oil change not so much. The person that checked me in was not very friendly. No smile, hello, welcome to our dealership. It appeared he was bothered by the fact I was standing in front of him. I was there for an oil change and ended up needing an air filter. After about 2 hours and seeing people come and go that arrived after I did, I decided to see what was taking so long. During that time the employee that checked me in walked past me in the waiting room a number of times. A waiting room that was not full. While walking around the service counter for a few minutes and seeing my service rep sitting on a couch in the office behind the counter, I decided to find my vehicle. Note, he saw me walking around. There it was right outside the door and appeared to be ready to go. Finally someone asked if I needed some help. I explained my situation. My service rep came out to now inform me he would check the status and they were waiting on the air filter. A few minutes later he pulled my vehicle up, it was ready. My feeling was it had been ready for a while and he did not know or forgot about me. I received a less than believable, "sorry for your wait". This was a very disappointing experience. More

My truck is 6 years old now. . I have been bringing it to Walker for 100% of my routine maintenance.. They are always quick and accommodating... My one complaint was for my re . I have been bringing it to Walker for 100% of my routine maintenance.. They are always quick and accommodating... My one complaint was for my recommended service for replacing fluids.. I felt the price was too high.. They reached out to me for comment and I wasn't available.. I have never followed up for details, and they never tried beyond the initial comment. If they wanted to reach back out now I would love to hear them out.. and.. YES, I still took my truck back for me next oil change. Just not for the 80,000 mile fluid exchange.. Regards, More

They went above and beyond for me, I would definitely refer anyone to them. Thank you. refer anyone to them. Thank you. More

They tried to take care of me through the process of purchasing the car I bought purchasing the car I bought More

Horrible dealership, they don’t even know what vehicles they have available that are able to be sold. Twice now they have told us a vehicle was available when it wasn’t. The first had already been sold be they have available that are able to be sold. Twice now they have told us a vehicle was available when it wasn’t. The first had already been sold before it even arrived at their lot. The second (a week later) wasn’t able to be sold due to a recall issue!! If they can’t figure out what vehicles they can and can’t sell, how can I trust them with anything else? More

I drove 300 miles to trade with them bought a 2012 Tahoe drove back home 7 days later truck would not start so i call to let them know they said it was services if it was it wasn't very good they did not se drove back home 7 days later truck would not start so i call to let them know they said it was services if it was it wasn't very good they did not seem to care they sold me a truck that wouldn't start only after seven days so i'm out 200 bucks I'm still waiting on a call sure i want get one More

Walker Chevrolet Service my Malibu and Put some tires on my car. The Staff is very nice and friendly. my car. The Staff is very nice and friendly. More

Walker Chevrolet in Franklin helped me repair my 2007 Buick. I am older and do not want to buy used or new at this time. Friendly and easy to talk with. Buick. I am older and do not want to buy used or new at this time. Friendly and easy to talk with. More

Just needed new key fob. Quoted 1:20 and took double the time. Very nice employee came up to me twice saying he would check on delays but never followed up. Expensive, long l Quoted 1:20 and took double the time. Very nice employee came up to me twice saying he would check on delays but never followed up. Expensive, long lead times for appointments and marking up cars 10% over list. More