
Walker Chevrolet
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 233 reviews
This was the worst car experience we've ever had! Not only did we have to spend about 9 hours there but we feel as if we got the worst deal ever, we could have went anywhere to get this deal, and wou Not only did we have to spend about 9 hours there but we feel as if we got the worst deal ever, we could have went anywhere to get this deal, and would have! If we would have known. We were a repeat customer, we went back to this dealer because they WERE customer focused, Not any more it is only money driven! Not only did they give us under the Kelly blue book bottom price, ( our truck was low mileage and in very good condition) they didn't take a dime off the invoice!! Also we had no idea the truck didn't come with back wheel well liners, so we had to order and get them installed ,and of course pay extra for them. The liners are not the factory issued ones, they look as if they are the after market plastic ones and do not FIT well at all. After all this, they informed us in order to get this deal we had to finance the truck, Which they knew from the beginning that we wanted to pay cash and did NOT want to finance. I'm sure they felt they had us in a corner since we had them order the truck! That being said, over a few dollars they lost a repeat customer and we will let others know. The sales team and finance person were great to work with, it was the person putting the numbers together that was a problem. More
Our salesperson was a no-hassle knowledgeable person. There was some glitches, not of our salespersons doing, they were immediately rectified to our satisfaction. Would I return for another vehicle, YES There was some glitches, not of our salespersons doing, they were immediately rectified to our satisfaction. Would I return for another vehicle, YES INDEED. More
My expereince was above excellent. The salesperson listened to my needs and worked with me to find the perfect truck. When he found out I worked for a healthcare company he told me abo The salesperson listened to my needs and worked with me to find the perfect truck. When he found out I worked for a healthcare company he told me about an additional rebate I was qualified for. He went over all the trucks new safety features which was important to me. Im 65 years old and I wanted all the new features. My current truck was 10 years old and had none. Brock the Sales Manger and Deoonce the sales person provided me excellent service. More
TJ Neal was a great salesman with no pressure. Fixed any issues and made the buying process easy and painless. Can’t recommend enough and I’m loving my new Trailblazer. Fixed any issues and made the buying process easy and painless. Can’t recommend enough and I’m loving my new Trailblazer. More