
Walker Chevrolet
Franklin, TN
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I Would recommend people to this dealership, but it depends on the the type of service you're going for. The simple oil change is fine or to get tires rotated. However if you're get brand new tires the depends on the the type of service you're going for. The simple oil change is fine or to get tires rotated. However if you're get brand new tires they will over charge you for the service. Don't ever go to the dealership for new tires there's better options like discount Tire or Tire discount. I went in walker Chevrolet because I had a noise come from my steering wheel and it was $100 dollars just for them to look at it before finding the problem. So I had no choice to pay the $100 to see what the problem might be. When they found out the noise in the steering wheel was coming deeper in the shaft they was going to charge me almost $200. Keep in mind this is before they truly found the problem and then before part prices to even fix the problem plus what the labor might cost on top of that. So I told the advisor I didn't want to go any further with it. More
Overall service was good but the squeaking that was making noise on the rear of the vehicle returned only two days after servicing. This is the second time I have tried to get it fixed at this dealers making noise on the rear of the vehicle returned only two days after servicing. This is the second time I have tried to get it fixed at this dealership. More
Very satisfied. Professional presence and professional people. Every person trying to help in one way. Happy to see them again and do business with them. Thank you ! Professional presence and professional people. Every person trying to help in one way. Happy to see them again and do business with them. Thank you ! More
Just purchased a 2023 Silverado 2500HD from Walker Chevrolet for my business and was very please with the professional and courteous staff. I will definitely be back when we are ready to purchase anot Chevrolet for my business and was very please with the professional and courteous staff. I will definitely be back when we are ready to purchase another vehicle. More
Second vehicle from Walker Chevrolet and Ryan Dillingham in Sales in specific......Great dealership and a great experience. Ryan takes care of his customers. As a side note, the service department and esp in Sales in specific......Great dealership and a great experience. Ryan takes care of his customers. As a side note, the service department and especially Chris and Corey are AMAZING.....Thanks. More
Great communication, punctual and delivered as promised. Staff is knowledgeable, attentive to detail, and focused on the customer. Staff is knowledgeable, attentive to detail, and focused on the customer. More
We were ready to go home frustrated after looking at used cars at 4 other car lots. I suggested we just stop by Walker on our way home. We had in mind a make and model, but were having a hard time finding an cars at 4 other car lots. I suggested we just stop by Walker on our way home. We had in mind a make and model, but were having a hard time finding and liking what we were seeing. Alex the sale guy who came out to us and ask if he could help! The old fashion way of doing things. After answering a few questions from him and looking at a few cars he suggested something that we really liked. He LISTENED and made a suggestion. He was not pushy and was very kind and professional. He treated us with respect. More
The deal was made in advance and the salesperson/dealership were well prepared the day I took delivery. I was extremely happy with the experience, definitely the best new car buying expe salesperson/dealership were well prepared the day I took delivery. I was extremely happy with the experience, definitely the best new car buying experience I’ve had. More