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Walker Chevrolet
Franklin, TN
236 Reviews
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Showing 236 reviews
March 29, 2025
Buy and service your cars elsewhere Bought my Tahoe during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other mornin during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other morning and my Tahoe breaks down. Dropped a lifter. Which is a KNOWN issue for SEVERAL YEARS. General Motors has also released two service bulletins in the LAST YEAR. I’m 6000 miles past powertrain warranty. I call General Motors. Plead my case. They inform me I am eligible for cost assistance because I have never made a claim on the engine while it was under warranty. I asked them if being the second owner was ok and they said that doesn’t matter. I was upfront about not being the first owner. I bought the car with right at 9000 miles on it because at the time they were very few and far between, especially in the trim level my wife and I wanted. Walker Chevrolet management calls me and informs me they are not willing to help because, again, I’m the second owner. Contradicting what the MANUFACTURER REP stated to me. I have sent family members and friends to buy trucks from them. I can promise you I will go out of my way to cost them business. Am also considering legal action against them. First owner or not they can see if there ever was a warranty claim prior to my ownership. And there hasn’t been. As a consumer that was screwed by these people, please consider all other options before taking your vehicle to these people. They have lost a customer for life in me. More
by Pissed off chevy owner
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
March 11, 2025
Great leasing experience with Walker Chevrolet. Staffs are great and very helpful especially Mr. Shane Thompson. I would definitely recommend this dealership. Staffs are great and very helpful especially Mr. Shane Thompson. I would definitely recommend this dealership. More
by Mathi
Employees Worked With
Shane Thompson and Shane Turner, Walker Chevrolet, Walker Chev Reputation
February 24, 2025
The receptionist was not professional at all. Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and the Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and there. She was very short and curt. Besides that, no complaints. The mechanic who did my oil change did a great job. I was done in 2 hours. More
by Kio Pos
Employees Worked With
Walker Chevrolet
February 13, 2025
We walked into the dealership not at all planning to buy that day. Tim made everything a breeze and was so accommodating that we left with a 2025 suburban. We will definitely be back! that day. Tim made everything a breeze and was so accommodating that we left with a 2025 suburban. We will definitely be back! More
by cynthia689
Employees Worked With
Tim, Walker Chevrolet, Walker Chev Reputation
