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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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August 28, 2024

Employees are nice and friendly had a great experience . Finished the job ahead of time always have a great experience there More

by HDBEVERLY5733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Bernard is always very quick to respond and his professionalism and customer service surpasses my expectations! The repairs are done in a timely manner and THANK GOD for their shuttle service that More

by EPSMITH_26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

No. Thank you. I have put in a review twice. I am not doing it again. More

by Williamhedrick301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

I've known Tony for around 20years, he has always been wonderful to deal with. He is very detailed orientated when going over our paperwork regarding the status of our vehicles, and any new work and prev More

by TNICKLE2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Justin was really great to work with for my recent repair. He kept me informed at all stages of the progress - extent of repair, cost, and completion time. More

by MCNANCE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Waldorf Honda is the best when it comes to fast friendly professional service. I will continue to support them More

by MSNEED2263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

August 25, 2024

When I took my car in for service to complete an update. When my car was returned, I noticed there was curb rash on my rim on the drivers side that was not there when I took it to the shop. I called and lef More

by DVOJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Service dept did not complete the work I paid for. No call back to explain More

by ritafb616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Waldorf Honda responded

Good morning this is John Quillin. I am the Service Director here at Waldorf Honda. I am sorry to read about your unpleasant visit with us. Customer service is our number 1 goal. Please call me at your convenience 240-427-1544 to discuss your visit.

August 25, 2024

Customer was good and so was the service tech. Everything I need done was taken care of the same day. More

by CHARLEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Customer service was good didn’t get my car fix but at least I understood the problem More

by WHA1017
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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