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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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April 29, 2024

Your Service Consultant was very helpful, friendly, and answered all my questions clearly, Your service technicians worked quickly and skillfully to get my car back on the road, More

by TOMMJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Waldorf Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2024

The service team is very friendly and helpful. They handled my water leak concern as quickly as possible. More

by THOMAS996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Waldorf Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 29, 2024

The noise problem in my dash is still there. I sent Bernard a text and left a voicemail and, to my knowledge, he has not responded. If he called from some number I didn't recognize, let me know More

by LAJOYER2481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. Please contact me if possible ay 240-427-1544. I would like to discuss your unpleasant visit with you.

April 26, 2024

The service tech wS great and the representative was right on top of everything and communicated very well More

by 22GARY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Waldorf Honda responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

Very professional customer service. Quick, satisfying, worthwhile the wait. I will be back for my next service More

by STURNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I not sure what his name is
Apr 29, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

Picked up my car, paid the $2800 or so dollars, started the car and no oil light came on. Some oil added and again oil warning light came on. Finally, car was ready to drive off. More

by ERNHEPLER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Waldorf Honda responded

Good morning this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number goal. I would like to apologize for the inconvenience. Please contact me if possible at 240-427-1544. We value and appreciate you.

April 26, 2024

Disappointed. After taking my car in for a tire rotation, when I receive my car back, the tire lights were on. More

by RUBIES4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Waldorf Honda responded

Hi, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 25, 2024

Everything was great. My customer service adviser Justin was very informative and the exterior wash was great. More

by SHEREEFORBES94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

I’ve always been met with superb customer service and care by Waldorf Honda. The shuttle is prompt, clean and the driver was very kind. I am a return customer when it was Ken Dixon Honda and the quality More

by missgenelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeed Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie Mickens
Apr 28, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Service is always great. Bernard is an awesome advisor. The dealership is good as well More

by CynJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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