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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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May 02, 2024

On time we’re knowledgeable kept me informed. Completed the job as said just for excellent worker couldn’t be more happy with a service advisor thanks. More

by COBYJANICE3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

Very accounting and polite. Job completed in good time and price was as advertised. Very courteous as I am handicapped. More

by satillite65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

I have been a faithful customer since 2006, and I won’t go anywhere else as long as Bernard Dixson is working here. More

by Stephanie Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi Stephanie, thank you for taking the time to leave a review for us at Waldorf Honda. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

This is a great place to service your vehicle. They are reliable and very efficient. More

by TWADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2024

I have had my car worked on for recalls and it took so long. This time they charged me for alignment then I drive my car home same problem it pulls to the right. So I have to waste 2 or more hours for t More

by CRYSTAL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert was nice
May 02, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our # 1 goal. I am sorry to hear about your unpleasant visit with us. Please give me a call 240-427-1544 and I will be happy to drive your car with you. We can also put it back on the alignment rack and make adjustments if needed. I can assure you we want every guest to leave our Service department happy.

April 30, 2024

Robyn was very professional and communicated with me. Once serviced was complete informed me of everything that had been done. More

by JEdwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2024

Shows indifference and little interest finding the root cause, correcting issues properly or assisting clients. Despite having my vehicle serviced recently, the check tire pressure light kept coming on, re More

by binkymonalisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. I am sorry to hear you had an unpleasant visit with us. Customer service is our number 1 goal. Please if possible give me a call 240-427-1544 so we can discuss a possible solution to your tire pressure light problem

April 30, 2024

I’ve been bringing my car to this Honda service department for over 15 years. Have always been pleased with the service. More

by family5star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2024

The service was very good and the workers are great. Excellent service and they did a good job. More

by Cynthiacopeland3296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2024

The entire staff works as a team. They are always pleasant, accommodating, and professional. I took off a star thinking maybe should be two for charging service labor cost by ho More

by CGL1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gale
May 09, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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