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4,227 Reviews of Waldorf Honda - Service Center
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May 13, 2024
I initially took our vehicle to the Waldorf location for air conditioning repairs ended up Witt a damaged auto starter. Eventually after one week of out vehicle sitting and waiting at the dealership for alm air conditioning repairs ended up Witt a damaged auto starter. Eventually after one week of out vehicle sitting and waiting at the dealership for almost a week after all of that the air conditioning is still blowing hot air. I will not revisit that location again. More
by THEDRICK33
Verified CustomerEmployees Worked With
May 12, 2024
Always courteous service from Tony. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. I like the way the service manager always comes out and introduces himself and offers any assistance he can give. More
by LINDACOX135
May 12, 2024
Great service! Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timin Tony Resse was Awesome! Service has always been great! Sales hoever... I purchased a Honda Pilot less than two years ago off the lot. It jumped.timing in VA in route back to MD from my Aunt's Homegoing Celebration in NC. It was towed to a Honda dealership in Chester County. They offered me $300 and then $600 😂. I asked before purchasing the Pilot if the timing belt had been changed. I was told "yes". I was later informed that it was the serpentine belt, post purchase. First instance of a negative with any of the dealerships in decades. It happens... but I'll still a fan of you guys. More
by Beee27983@gmail.com
May 11, 2024
Bernard is the best. He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what He truly is the benchmark that others should follow. He is thorough when discussing repairs. He has sent me text messages/pictures to show me what is going on or taking me in the back so the technician can show me the problem. Things like this keep us coming back. I always request Bernard because I don't feel like I'm being taken when something needs to be fixed. Bernard don't ever change your customer service talents! Thank you More
by Mr & Mrs H
Employees Worked With
May 11, 2024
Great customer service. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. The wait was not long. Everyone was courteous, polite and friendly. I would recommend this service center. More
by lovedeb
May 11, 2024
Robyn was very kind, professional and kept me updated on the status of my car. the status of my car. More
by Nana's Civic
Employees Worked With
May 11, 2024
If you buy Toyota yes, any other brand no. I bought Honda. I had to go to Honda Service center I bought Honda. I had to go to Honda Service center More
by dodsonyvone
Employees Worked With
May 11, 2024
It very nice guys in attention at customer,ubication comfortable,help in everything,be back for my nex car,thanks . comfortable,help in everything,be back for my nex car,thanks . More
by ORLANDO.AGUILAR
May 11, 2024
Service was outstanding from scheduling to complete finish. The waiting area is great for continued work while waiting. finish. The waiting area is great for continued work while waiting. More
by AnaM
Employees Worked With
May 10, 2024
Bernard was very professional and informative. He informed me of the service needed and how it affects my vehicle. The service manager made himself available . Cashier was pleasant and engaged. He informed me of the service needed and how it affects my vehicle. The service manager made himself available . Cashier was pleasant and engaged. More
by JEAN.MARSHALL
Employees Worked With
