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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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May 22, 2024

Great dealership to purchase your Honda vehicle from and also maintain required services. Highly recommended. More

by RAY.NELKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Waldorf Honda responded

Ray, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

Performed great service and Thanks Bernard for being available to us with the new battery. Thank you More

by VINKISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

Tony was very informative about the maintenance code received and the type of service and cost. Waldorf Honda worked diligently and timely on the service received. More

by CMOBILE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

I had brought my daughter’s car into my Jeep service center and they said that the oil pump had been over tightened by the last person who changed the oil. So Tony at Jeep highly recommended Tony Reece More

by AVILLAREALE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the mechanics name but he’s a great mechanic who we are so grateful for!!!
May 23, 2024 -

Waldorf Honda responded

Hi, thank you for taking the time to leave a review for us at Waldorf Honda. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2024

This was my second visit for service. I was advised to get a service that I hadn't anticipated, however, it was explained to me. More

by LADYGC243
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2024

Bernard is my go-to service rep! Excellent service and knows his business! Understands the technical side of repairs and very helpful explaining the work that needs to be performed! More

by SJS5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Waldorf Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

Customer service. Is great.Bernard is wonderful to work with he keep you posted on your work More

by LATRICIATURNER3770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

Very reluctant and careless inspection and oil change. Even they haven’t changed the sticker for the oil change from the last time. More

by QAIS.AYUBI843
Recommend Dealer
No
Employees Worked With
Chuck Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I apologize for your unpleasant experience with us. Please contact me at your convenience 240-427-1544 or jquillin@waldorfhonda.com. I am hopeful I will be able to restore your confidence in our Service Department.

May 18, 2024

Good services and fixed the problem, but an employee took my screwdriver and my 1/4" wratchet, socket and extension More

by RWILMOTH648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I experienced great customer service and expedient service. Thank you so much for all you do! More

by BATTLE.KIONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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