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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews
Call Service Center (301) 843-8700

4,227 Reviews of Waldorf Honda - Service Center

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May 24, 2024

Over charge for no work service manager suck lie down to you and your face More

by rg20748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I am sorry to hear about your unpleasant experience. Please contact me over this over charge for no work performed and being lied to. My phone number to my office is 240-427-1544 and my email is jquillin@waldorfhonda.com. I am hopeful we can resolve the issue if possible.

May 24, 2024

The folks at Waldorf Honda were very kind and they fixed the problem with my car. More

by susanrumpf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Waldorf Honda responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Professionalism, Curtesy and Speed. The employee approached as if he was expecting your arrival. He spoke to me as an old friend and always directed me to the waiting room with a remind More

by OBINDU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

The work was completed in a timely manner and I appreciate the assistance of the staff More

by Zrs73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Your manger in seles department had bad attitude last time I came for service his action look like he don’t like foreigner More

by PANKAJJAI09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Carnucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Waldorf Honda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please contact us at location-email so we can understand your situation better in order to try and turn your experience around. Thank you, Waldorf Honda

May 23, 2024

Excellent service. Fast and efficient. Friendly. Service always delivers great customer experience at a reasonable price. More

by SHELDONREYNOL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

May 23, 2024

As always the service was excellent and the facility is always clean and comfortable thanks. More

by ZEZELLA EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Waldorf Honda responded

Zezella, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2024

Very courteous and helpful. Mr. Bernard Dixon was professional and helpful. Recommend him to everyone. More

by gsurinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Great service, easy to schedule appointments, and Tony is very helpful and courteous, plus Tony takes time to answer questions. More

by LMWILDONER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Workman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

I’v never had an issue with the service group. Tony, is a excellent service rep and I appreciate him. More

by thorper2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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