Back

Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

Sort by
June 08, 2024

I am not happy with the service I received. When I made the appointment I told them about my steering wheel problem. It wasn’t fixed! More

by pkussard
Recommend Dealer
No
Employees Worked With
No y
Jun 10, 2024 -

Waldorf Honda responded

Hello my name Is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number one goal. Please contact me at your earliest convenience so that we may discuss your unpleasant visit with us. My office number is 240-427-1544 or email address is jquillin@waldorfhonda.com. Thank you I appreciate you and look forward to conversing with you.

June 08, 2024

The work was completed in good time and the service was excellent. I was pleased More

by Dharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Waldorf Honda responded

Hi Dharrison, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

The service I received from Waldorf Honda was outstanding. My service lane manager (Robyn Stroud) was phenomenal. She was very cordial and helpful in every way. I asked her if I could meet the More

by LUENSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan (Technician)
Jun 08, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

June 07, 2024

The service was great, quick and efficient work had me back on the road in under an hour. More

by BRANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Waldorf Honda responded

Hello Branden, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

They were very prompt in servicing my vehicle, and explaining exactly what the problem was. More

by PASTORGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

A great place to get your vehicle serviced! Professional staff, timely service and quality work! More

by Lori Hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi Lori, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

The service and feedback they provided after providing me with an oil change was dishonest. Beware of this dealership! More

by brittany b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Waldorf Honda responded

Hello Ms.Brittany, This is John Quillin. I am the Service director here at Waldorf Honda. Honesty and customer service are extremely important to us. Please contact me at your earliest convenience 240-427-1544 or email jquillin@waldorfhonda.com to discuss your unpleasant visit with us. I would like to know what exactly happened during your oil change service. thank you I hope to hear from you and have a blessed day.

June 06, 2024

Tony is courteous and prompt. I was scheduled to fix my car the next day. More

by mla4731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

It was a pleasure doing business with Pohanka Honda of Capital Heights. The dealership has taken good care of me and my family for years now. Thanks More

by MARCUS.TROTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sorto
Jun 08, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

This locations is where I purchased my car and where I will purchase my next vehicle More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Waldorf Honda responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
35
...