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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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June 17, 2024

Very professional service department with members that look to proved the best ontime service for customers More

by ARTHURHARRIS420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

June 17, 2024

Very helpful, professional, and efficient; diagnosed my car’s problem and fixed it. My car is is running so much better now More

by TRAE375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, thank you so much for your positive comments about Waldorf Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2024

Happy with the service . Will definitely recommend this dealership .in my next purchase and service More

by JSABLAH62344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. Thanks again for the recommendation, and have an amazing day!

June 17, 2024

I broke down Friday evening after service was closed and I was 70 miles from destination. The service mgr was great. Pulled car in shop and in spite of heavy schedule had me on road by 1 PM next day. Can’t More

by johnjdavis8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2024

The service was fast and professional, usually it took two hours but the service took only one hour which is great. More

by VGRANTII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2024

An amazing experience Everytime. Robin always goes above and beyond. Only one time we had a problem but within one phone call everything was handle and fix. More

by SHAKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Romain Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Waldorf Honda responded

Hello Shakeith, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Brought a Gen10 Civic in to get two a/c parts replaced that failed at 40k. Honda estimated repair at 2-3 hrs, but it took 5.5 hrs. I figured they must be going over and above, but then I got the car back More

by HLKSMSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service and your happiness is extremely important to us. Please contact me 240-427-1544 or jquillin@waldorfhonda.com at your convenience. I am sorry to hear about your unpleasant visit with us. We would like a chance to regain your confidence in us.

June 16, 2024

Excellent customer and vehicle service with reasonable pricing. Main reason why we have been coming back. More

by QVONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Good person to discuss issues the car had. Will have to schedule a follow on appointmmet More

by JAYJAY2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

They seem more interested in emptying your wallet with unneeded maintenance than actually providing good customer service. More

by Glove313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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