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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews
Call Service Center (301) 843-8700

4,227 Reviews of Waldorf Honda - Service Center

Sort by
June 21, 2024

Chris was professional and patient with me. I appreciate his customer service. I will return to this dealership. More

by lbrownbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2024

Good service advisor. After working on my pilot they left antifreeze residue on the engine compartment. As far as work auto runs good . More

by RICH.TONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2024

Great customer service thank you for the support. Great job Keep it up Again, thank you More

by jobetto2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 20, 2024

The service was amazing and it didn’t take as much time as I expected. More

by HEEMIEOHGOD441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Waldorf Honda responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Waldorf Honda!

June 19, 2024

Did what we asked them to do in a timely, efficient manner. Didn't charge more than expected. Didn't try to sell extras. More

by AUDPA1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts guy was helpful.
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Jun 20, 2024 -

Waldorf Honda responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

I’ve been so pleased with the service received for my new Honda purchase. We ordered some accessories and they were installed quickly and without any issues! More

by MARY.DIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Mr. Bernard is my favorite service advisor. As long as he works there. I will bring my car to get service done. More

by ERICA_B15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

It was very quick and easy. Same day appointment was even available. Thanks for your help. More

by YESICAESPINOZA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2024

Tony was awesome! Wonderful customer service skills and he was patient with all of my questions. More

by NMS1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

June 17, 2024

Still haven't fixed my car. Not even a loaner car available. I have taken my car 3 times for the same issue. More

by JERMHARRIS9663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Waldorf Honda responded

Hello my name is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our # 1 goal. Please contact me at your earliest convenience 240-427-1544 or jquillin@waldorfhonda.com. I look forward to speaking with you. I am hoping to get this resolved for you.

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