4,227 Reviews of Waldorf Honda - Service Center
Service was great, fast, and friendly. I would highly recommend Waldorf Honda to anyone who needs service. I love this place! I would highly recommend Waldorf Honda to anyone who needs service. I love this place! More
Waldorf Honda dealership is convenient to get too. Once I enter the service area, an employee greets me, verify what I brought my car in for and ask for my keys. Employee will let me know I can have a Once I enter the service area, an employee greets me, verify what I brought my car in for and ask for my keys. Employee will let me know I can have a seat in the waiting area. Also, informed me they have a driver that can take me to a destination and bring me back. A staff member is constantly moving usually with a nice swift pace. I’ll received a text message, informing me if I gave any questions or concerns I can reach out to them via text or call the number included in text. My last wait was a little longer than usual, I don’t know why. The work was completed. I received my bill and team member went over my paperwork, including cost and future work to be done. I paid my bill. This time, I didn’t need to use the payment plan. I forget the name right now. Anyway, went to my car, walked around and did a quick inspection and I didn’t notice any thing that wasn’t there before I got there. Except the dirt had been cleaned off and my windows were cleaned. I really wanted to see what was at the end of my response. But, it keeps going! Thanks Waldorf Honda! More
Scheduling service process was efficient. Check in for service was efficient and during the time of my service visit I received updates regarding time need, price and recommendations for rela Check in for service was efficient and during the time of my service visit I received updates regarding time need, price and recommendations for related repairs. More
I was greeted with exceptional customer service. The attendant was very professional and answered all my questions and concerns. The attendant was very professional and answered all my questions and concerns. More
Bernard was amazing. I felt very informed when he explained what each recommend service would provide. I never felt pressured to do the work just very informed. Bernard w I felt very informed when he explained what each recommend service would provide. I never felt pressured to do the work just very informed. Bernard was great at explaining the benefit of each service and help me prioritize between the high and low priorities. I will definitely be requesting Bernard as my service advisor anytime I go to service my vehicle at Honda Waldorf. More
Excellent customer service. My car was in and Out of the shop in no time My car was in and Out of the shop in no time More
Poor customer service of communication; no one seems to know what anyone else is doing; when employees are question, they put the blame on someone else in the organization know what anyone else is doing; when employees are question, they put the blame on someone else in the organization More
I was provided fast service and my service advisor was very attentive. He answered all questions I had. very attentive. He answered all questions I had. More
Service was great and staff were very helpful and professional and I highly recommend Waldrof Honda Dealer for any service needs professional and I highly recommend Waldrof Honda Dealer for any service needs More