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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews
Call Service Center (301) 843-8700

4,227 Reviews of Waldorf Honda - Service Center

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July 01, 2024

There was excellent customer service, wonderful communication with the service team, and my routine maintenance was very timely More

by TARYN.JONES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2024

Great service and get my car back on time. Always explain what is needed to keep my car running good. More

by WLROBINSON5ON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2024

I will continue to bring my vehicle here as long as I own it and Robyn is still there. More

by GAYNELERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. We look forward to your next visit! Take care!

July 01, 2024

Very wonderful and team player people. All the time and great people to be around More

by YALASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stormy Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmyn Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Moltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2024

Great service ! Bernard always makes my visits to Honda unstressed. He keeps me informed and tells me accurately what my car really needs. More

by MICHELLEICPHITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

All the customer service and the the service technicians are all great to work with. More

by JIMMYH0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2024

Great service (it didn't take too long). Reasonable price for service. Staff were friendly. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Waldorf Honda responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

Passenger mirror was not working properly. It dropped without being prompted. Also, the speed limit sensor was giving outrageous limits on the dashboard. The Odyssey was at the shop for 3 More

by MH7THOMAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2024

The service department needs to have specials and coupons. Always take other Hondas dealers coupons. More

by CVBOONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Please have your advisor verify your email address. We sent out service specials which also included an oil change and tire rotation coupon. Customer service is out number 1 goal so if you have a question or suggestion please see me before you leave. I hope this will help turn this 2 star survey around for us. Thank you for your business and have a blessed day.

June 27, 2024

The service consultants are very nice and keeps me informed from beginning to the end of my service. More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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