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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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July 11, 2024

I was treated real good. One thing I think would improve your rating is keeping the customer informed more about the progress of his vehicle being worked on. More

by TERRYHAIZEL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2024

Great service. Didn’t have to pay much since work was still covered under warranty. More

by CECETY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2024

Waldorf Honda provides good customer service. Robert always provides excellent customer service when he is assigned to check in my vehicle. He always explains each service that is needed. More

by FAYVON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

The dealership worked with me on my schedule and needs when completing warranty work and More

by FRAWLEY_JAMES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2024

Justin in the service department is awesome! However I swear I brought a lemon. Brought it brand new from Honda, it’s. 2019 with less than 45k miles and it’s costing me money for things that I s More

by S. Burch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Waldorf Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Always clean everyone is nice and professional great coffee. Why does it have to be 15 words? GIVE EVERYONE A RAISE AT THE HONDA WARDORF MARYLAND More

by tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 09, 2024

Waldorf Honda is reasonable and performs exceptionally well. Robert Hersch always take time to ensure we understand the work and the estimates. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Waldorf Honda responded

Hi David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 09, 2024

Not a dealer issue really but more of a Honda issue. I’ve never had to flush a transmission every 30k miles at $700.00 a pop. This a a design flaw and Honda should be ashamed to pass the costs to the v More

by ELLIOTTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Dealership is ok. Thank God for Tony. I left two messages for Bernard and still have not gotten a response. This is not the first time this has happened. Left another More

by TMIA8032133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

The dealership was quick and friendly. I was on time for my appointment and they got me out on time. More

by Kevin.marbray50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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