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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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August 24, 2024

The personal customer service I received from Tony Reese during this visit and from visits over the past years continues to bring me to Honda in Waldorf. Tony goes above and beyond to make it convenient for More

by MZ_MARGARITA3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Very satisfied with Tony and technician Chris. Very nice price and excellent service. I will return. More

by MICHAEL.BLAND07022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2024

Quick & easy! Staff was very professional and kept me up to date on the status of my vehicle. More

by DCSFINEST606
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We hope to see you soon!

August 24, 2024

The customer service was excellent. They did a great job to keep my car running. More

by YOLENEBAZILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Waldorf Honda responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

I have a question and would like someone to call me at 301-803-9083 More

by TOISHA.FARAJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Brought in a car for an issue no communication Did not let us know how much it would be if not covered by Warranty problem was not resolved More

by FLORAR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am sorry to hear about your unpleasant experience with us. Customer service is our number 1 goal. Please feel free to contact me at 240-427-1544. I appreciate you and would like to hear from you. Thank you and have a blessed day.

August 23, 2024

Everyone was nice and friendly. Unfortunately the service manager had to explain that they were understaffed and would be unable to look at my suspension. Ended up only getting an o More

by RINGEL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am so sorry about last week being under staffed. We are getting back to full staff with 2 techs coming back from illness and 1 getting out of the hospital. Please give me a call so we can get you back in to inspect your suspension. My direct line to my office is 240-427-1544. Thank you so much we appreciate you and have a blessed day.

August 23, 2024

Would like to speak with service manager. Highly disappointed that after spending a large sum was back within a week for more items that weren’t noticed??? More

by BDELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. I am very sorry to hear about your unpleasant visit with us. Customer service is our number 1 goal. Please feel free to call me at 240-427-1544 this is my direct line to my office. Thank you we appreciate you and look forward to speaking with you.

August 23, 2024

Mr. Dixon provided exemplary service regarding the maintenance needed for my car for upcoming trip. More

by JCRITTER118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Service was great as usual. Justin was pleasure to do business with. I would recommend this dealer to everyone. More

by Rob Fennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Waldorf Honda responded

Hi Rob, we'e happy you found our staff to be supportive during your experience here at Waldorf Honda. Thanks for the recommendation, and have an amazing day!

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