Waldorf Dodge
Waldorf, MD
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61 Reviews of Waldorf Dodge
So, I took my grand Jeep Cherokee L 21 to get my 2 recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to f recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to fit me in even though they were booked and 2 weeks out. Thank you for helping get my recalls serviced and having patients with my vehicle. More
If I can give a 0 I would! My Advisor was CP, who’s never at his desk and never working,(is what his crew say) All I asked was for them to type of my estimate due to the compan My Advisor was CP, who’s never at his desk and never working,(is what his crew say) All I asked was for them to type of my estimate due to the company/ organization that’s paying for my repairs wasn’t able to read the persons hand writing. Instead of being a good human with good customer services skills qualities and upholding the mission of Waldorf Ram, CP tells me that’s not in my job description! He transferred me to Rubben who’s the manager on staff which basically agrees with CP. I have never seen anything like this.. I will gladly take my 10,000(grant money) check for repairs to a different company ! You guys lack compassion and integrity! It’s nothing wrong with being nice to people especially if they are nice to you! More
Had to take the Gladiator in and never had to deal with the service department before. I was pleasantly surprised how everything was handled. No drama and covered under warranty. CP handled everything and the service department before. I was pleasantly surprised how everything was handled. No drama and covered under warranty. CP handled everything and very responsive to all my questions. More

