
Waco Hyundai
Waco, TX
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Walked in Service. I was not greeted with hello how are you or anything One guy on the computer looked up at me but did not acknowledge me and another guy walked in th I was not greeted with hello how are you or anything One guy on the computer looked up at me but did not acknowledge me and another guy walked in the room and he said “are you going to get him” Then that guy didn’t even look at me and finally said “the name” I had called for oil change and diagnosis. Once the oil change was completed I was told it would be weeks for a diagnosis. I booked an appointment for 4/13 that I need to cancel. More
Our service advisor Dylan Wick was very courteous and knowledgeable. He was well informed on our service options and took the time to explain them to us. We were kept updated on the progress and had a co knowledgeable. He was well informed on our service options and took the time to explain them to us. We were kept updated on the progress and had a comfortable waiting area. A recall that we were unaware of was taken dare of also. More
They had an appointment ready that met the time I had available, and came in under the time they said it would take, I was very happy and even had some questions I had about the car answered while I was available, and came in under the time they said it would take, I was very happy and even had some questions I had about the car answered while I was there. More
Very clean approachable. Easy to talk with, very friendly. Easy to do business with. Value seemed to be very good. Would highly recommend doing business with them. Easy to talk with, very friendly. Easy to do business with. Value seemed to be very good. Would highly recommend doing business with them. More