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W&L Subaru - Service Center

Northumberland, PA

4.7
2,049 Reviews

2,049 Reviews of W&L Subaru - Service Center

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March 02, 2025

Awesome ! Very pleased with the overall service experience. I was in and out in 45 minutes. Thank you ! More

by chadmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you for your review!

March 02, 2025

Excellent service department the best I’ve ever been to. Everyone was so helpful. I would recommend them to everyone. More

by 49-klutzes-vacuum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

March 02, 2025

Very thorough and helpful. Explained everything and took time determining the issues. Really appreciated the personal service and loaner More

by psl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you so much! We're very pleased that you enjoyed the free service loaner car!

March 02, 2025

I had an unexpected problem with my car - I called W & L and spoke with Owen. He had me bring the car in, set me up with a loaner car and was out of the dealership in 5 minutes. Communication was great th More

by amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

It was our pleasure helping with you vehicle's issue! Thank you for sharing your feedback!

February 28, 2025

This place is great! They went the extra mile to make sure the customer gets the best price. More

by brehmy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you you for sharing your thoughts online!

February 28, 2025

Knowlegible salesman, transparent pricing, easy test drive (let us take it out alone). Would definitely come back here again. More

by Ginger
Recommend Dealer
Yes
Employees Worked With
Alex Davis
Mar 03, 2025 -

W&L Subaru responded

Thank you for your review!

February 28, 2025

Almost family like. Polite answered questions and and stayed in touch with updates on maintenance. WandL very nice dealership and good service people parts and mechanics More

by kenviechec
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
Mar 03, 2025 -

W&L Subaru responded

Thank you so much for taking the time to review your service experience here at W&L!

February 27, 2025

Everyone I dealt with in your service department was very professional. I was given a loaner car so the time issue was not a factor. My car seems to be working fine now. If it wasn't for the distance I would More

by clif_g1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you for the kind words! We are delighted that you enjoyed our free service loaner car program!

February 26, 2025

Good prompt service. Friendly sales. Nice selection of accessories. Clean areas. And fresh coffee always More

by tb_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex salesman
Mar 03, 2025 -

W&L Subaru responded

Thanks, and have a great day!

February 26, 2025

Amazingly expensive. How do people maintain their vehicles? The lounge area is comfortable and I appreciate that some space is quite. More

by gjamgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

W&L Subaru responded

Thank you for your feedback. We appreciate your thoughts on the pricing. If you need anything at all just let us know. Thanks again and have a great day!

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