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Vorderman Volkswagen
Fort Wayne, IN
260 Reviews
Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife, Connie, and a select group of highly qualified technicians.
In 1998, Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service, also located on Cross Creek Blvd., for service of all makes and models from Audi, Mercedes, Porsche, BMW, and Bentley, Jaguar, Mini, Toyota, Honda, Nissan, GM, Volvo, and everything in between!
We are also a certified Thule dealer for all your roof rack needs, as well as a Tire Rack supplier for anything wheel and tire related! Professional detailers are also available by appointment to get your vehicle looking brand new again!
Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 260 reviews
December 15, 2015
Worth the 80 miles drive! I live 80mi from them but its well worth the trip! Chad is one of the nicest managers I have dealt with! Great coffee too! I live 80mi from them but its well worth the trip! Chad is one of the nicest managers I have dealt with! Great coffee too! More
by Heath
November 26, 2015
Best car buying experience ever Ron Blum & team made this transaction so easy. Purchased a new 2016 GLI and got a good deal on the new car and our trade-in. Basically had the work Ron Blum & team made this transaction so easy. Purchased a new 2016 GLI and got a good deal on the new car and our trade-in. Basically had the work done before we arrived with email and a couple of phone calls since we live two hours away. We arrived at 11am, took a 30 min test drive and were done and out the door by 1 pm. They showed us all of the features in the new car and the financing process was very quick as well. I would highly recommend Vorderman VW. By RL Johnson More
by OnlyVW's
Employees Worked With
Ron Blum
October 06, 2015
Shenanigans with OBD Codes 2008 BMW 328xi ???? Test drove then purchased a BMW 328xi with 63K miles. As with any used car purchase and especially German autos is the potential for expensive repa Test drove then purchased a BMW 328xi with 63K miles. As with any used car purchase and especially German autos is the potential for expensive repairs. The key selling points for this BMW were: Low Miles 2 month/2000 mile warranty Gold Check Certified (in-depth inspection) and accompanying printout showing the dealer repairs/maintenance performed prior to putting car up for sale The printout showed Engine Service Light on at trade-in. Dealer stated there were 2 OBD codes replacing Fuel Filler Cap and Purge Valve. Now for the bad. While driving the car home the day of purchase the Engine Service Light comes on! I call Vorderman and get transferred to service. No one answers and call goes to voicemail. I leave a message with my name, number, and reason. 5 days later when I return from business trip out of country I check my phone and NO return call. I call again to Service. Call goes to voicemail again. Instead of leaving message I call back and speak to someone(i didn't note her name). I explain to her what has transpired to date. She pulls up service calendar and says they are wide open and I can bring car in to be looked at. When I arrive at Vorderman service shop they inform me they have NO openings in their schedule today. I am not getting a good feeling about the "Service" department. I make an appointment for the next week (as ill be out of town again). On way home I stop by Advance autoparts and have a look at the OBD code display. Only 1 code is displayed... SMALL EMISSIONS LEAK. This code sounds very similar to the trade-in code detected where they state they replaced the fuel cap and purge valve? Fast forward to shop visit # 2. Drop car at Service shop. I'm informed the OBD codes report 3 different malfunctions AND get this... NONE are covered under the 2 month / 2000 mile warranty! 1. The electric thermostat is $460 installed. 2.The camshaft sensor replacement $323 installed 3.The DMTL pump is $410 installed Oh and what happened to the Small Emission Leak code that Advanced Auto reader displayed?? So I'm to believe this car just happened to throw 3 NEW OBD codes the drive home from dealer purchase!!! I expressed my dissatisfaction in emails with Matt in Service. He said he would speak with GM and get back with me in an email dated Sept 28th. As of October 5th I have not received any updates. Caveat Emptor. Latin for "let the buyer beware Mike More
by mikeinfwa
Employees Worked With
September 22, 2015
simply the best Larry has gotten me thru services on my last 3 VW's. SIMPLY THE BEST. I never leave without complete confidence . THANK YOU FOR SERVICE AND SMILES. Larry has gotten me thru services on my last 3 VW's. SIMPLY THE BEST. I never leave without complete confidence . THANK YOU FOR SERVICE AND SMILES. I know my VW is in good hands with Larry. More
by Buckette
Employees Worked With
August 21, 2015
Wonderful communication and service! I was in contact with Vorderman for over 1 year in anticipation of getting delivery of a Volkwagen Golf R. They were amazing in keeping in touch. A I was in contact with Vorderman for over 1 year in anticipation of getting delivery of a Volkwagen Golf R. They were amazing in keeping in touch. A very honest dealership. With the Golf R, many "other" VW dealerships were known to take deposits on cars they had no idea when or if they could obtain or to charge exorbitant fees. Jay, Denise, Lori all kept me up to speed. Jay placed me on a wait list and would not take any money down until a car was allocated. Buying process was very smooth; no shady add on's, options such as extended warranties explained but not pushed. I bypassed two closer dealerships to work with Vorderman and will gladly travel the extra distance for any future VW purchases! More
by 123car
August 07, 2015
Valued customer experience treatment during urgent situation Had a major mechanical issue while traveling through IN. Was treated like a long time valued customer from the outset and throughout the service peri Had a major mechanical issue while traveling through IN. Was treated like a long time valued customer from the outset and throughout the service period despite the fact I will never be a return customer to there shop as I reside in MN. Was dealt with fairly even though I was in a vulnerable situation as we all are if we have auto troubles on the road during a summer vacation. I wish I lived in this area or could transplant Vorderman's to MN so I could use this dealership. Felt treated fairly and with honesty about the problem and possible solutions. Wish I could say the same about my local dealership in St Paul. Chad, the general manager and Ivan in service worked with me on solutions and showed flexibility that I have not experienced in other auto dealerships. John Eads Maplewood, MN More
by MN CNM
Employees Worked With
Chad Probst, Ivan Almodovar
July 13, 2015
Great Service Experience Had a very difficult (time sensitive) travel situation swiftly and effectively dealt with the fantastic service department at Vorderman. The customer Had a very difficult (time sensitive) travel situation swiftly and effectively dealt with the fantastic service department at Vorderman. The customer service was exceptional, starting with Abbey and finishing with the crew that fixed my car. I feel very fortunate that my service issue happened in Fort Wayne, as I was treated very well and am confident that the repair was done properly and won't happen again. I would recommend Volderman VW to anyone who would like to feel like an appreciated customer. More
by HappyCustomer
July 07, 2015
Family Business with Family Style Service Alex Vorderman greeted me with a big hug, and I knew I had come to the right place. Jay cheerfully and efficiently showed me all of the choices in th Alex Vorderman greeted me with a big hug, and I knew I had come to the right place. Jay cheerfully and efficiently showed me all of the choices in the model I wanted. I financed with them, too, and Teresha made that the quickest and most efficient process ever! I would absolutely recommend them for anyone who wants to purchase a Volkswagen, or needs theirs worked on. More
by Happy Driver
June 24, 2015
Simple, Fast, Painless...Was easier than buying a Washer This was the easiest car buying experience I've ever had. I knew the car I wanted, filled out my app online and the next day they called me about my o This was the easiest car buying experience I've ever had. I knew the car I wanted, filled out my app online and the next day they called me about my options. I test drove the car that same day and was in and out of the dealership in an hour. Everyone involved was genuine and I never had to deal with any BS, you typically get from car dealerships. Vorderman Volkswagen has my business for life. More
by austinl
April 01, 2015
Excellent service Larry and the service department were fantastic as always - they were able to fit my daughter in on short notice and attended to a problem another dea Larry and the service department were fantastic as always - they were able to fit my daughter in on short notice and attended to a problem another dearer hadn't resolved More
by Kmckayrush
Employees Worked With
