Vorderman Volkswagen

Very Knowledgeable and Helpful My son had purchased a used vehicle from Vorderman about a year ago and had a great experience. They had a used vehicle that I was interested in which My son had purchased a used vehicle from Vorderman about a year ago and had a great experience. They had a used vehicle that I was interested in which I test drove but did not work out for me. Ron suggested another vehicle that had just been taken in on trade that day which fit my needs and budget well. I test drove it for about an hour and a half and decided to purchase the vehicle. I believe they were fair on my trade and the negotiated price for their vehicle. Naomi made the paperwork portion of the transaction very easy. Thanks Ron and Naomi! More

Amazing Service I have nothing but great things to say about my experience with both Caril Bernard and Teresha. I was looking for a specific car and I was lucky enoug I have nothing but great things to say about my experience with both Caril Bernard and Teresha. I was looking for a specific car and I was lucky enough to find it at Volderman. I was extremely nervous about purchasing the car because it was sight unseen as I live out of state. Caril was extremely patient with all my questions and even helped with setting up the transportation to get the car to NY. Everything went extremely smooth, Both Caril and Teresha followed up with everything. My car was delivered a day early and all of my paperwork arrived soon after. The only problem was that I did not get to meet them and thank them in person. I am loving my new ride thanks to them. I would highly recommend Volderman based on my experience with both of these lovely women!! More

Wonderful Buying Experience This was a terrific buying experience. Caril was super sweet, helpful, and professional. When I came in for my appointment, she already had all of the This was a terrific buying experience. Caril was super sweet, helpful, and professional. When I came in for my appointment, she already had all of the cars that I was interested in pulled up to the front, had the keys and the carfaxes ready. There was absolutely no pressure to buy, and the entire process went quickly and smoothly! I would recommend this dealership to everyone! More

Excellent experience I was very satisfied with the transaction. The values for my trades were fair and the time it took to finalize our deal was extremely short. I was very satisfied with the transaction. The values for my trades were fair and the time it took to finalize our deal was extremely short. More

Great service I can't say enough good thing about this dealership. First, I was trading in a vehicle that I had negative equity that I needed to roll into the purch I can't say enough good thing about this dealership. First, I was trading in a vehicle that I had negative equity that I needed to roll into the purchase. Most dealership didn't even want to try to help me out. When I came in and met Andy Duran, he just said, let's see what we can do. I have a few cars that could handle some negative equity. He showed me a few cars and I told him what worked and didn't work concerning those cars. Then he showed me a Sportswagen. That was the car for me! To help me get a better deal, he suggested looking into a 2016 because they had some incentives for those. I told him I didn't want to buy that day because I wanted to be sure of my purchase. He was very patient and never pushy. I came in on a Friday, came back on Saturday with a friend to get his opinion, then finally came back on Monday to purchase the vehicle. It was the new car manager's day off but she came in to help locate the car in the color I wanted. They found it and had it delivered the next day! When it came to financing the car, I told them my bank had contacted me with a special rate. They asked to give them a chance to beat that rate. To my surprise, they beat my credit union;s rate by quite a bit and had no problem rolling in all my negative equity. During the paperwork process, I was offered some extra warranties and protection option but never felt pressured into any of them. They were simply presented, explained, then asked if it was something I would be interested in purchasing. Overall, I am extremely happy with my experience. I would highly recommend this dealership over any other (and I bet i visited over half the dealerships in Fort Wayne during my search). More

Good people, good experience Just bought a used Truck from Ron Blum. Easy to work with, no high pressure. Stayed in touch with me and did a great job. Teresha did a quick, ef Just bought a used Truck from Ron Blum. Easy to work with, no high pressure. Stayed in touch with me and did a great job. Teresha did a quick, efficient job with paperwork. I travelled over 2 hours to this dealership, it was well worth the drive. Chip More

Caril sold me.... on only wanting to buy a car from her! I had been searching for a newer used car on the internet for about a month, in advance of moving out of Chicago (where I hadn't had a car since 2009) I had been searching for a newer used car on the internet for about a month, in advance of moving out of Chicago (where I hadn't had a car since 2009). I knew I really wanted a small SUV / wagon / or hatchback and saw an older Passat Wagon for sale. I called in to ask some questions, and spoke with Caril Bernard about the car. She was very friendly and answered some of the questions I had (the car had not yet gone through their service department - so she didn't have access to all of the information right when I called) and had great follow through to answer my remaining questions and let me know when the car was "ready" for sale. She also let me know some of the things that Vorderman had done to the car to prepare it, which was super helpful. Between my first call and her calling back, I had already decided that I needed/wanted a newer used car and with fewer miles than the Passat Wagon had, but my interactions with Caril made me want to keep Vorderman on my list of stops when I came into town at the end of August to really shop for a car. I had about 6 cars I was interested in and test drove them all, and my experience with Caril/Vorderman was by far the best! I nearly bought a Passat sedan from her on this trip - but knew that wasn't really the kind of car I wanted and I would have buyer's remorse. I felt horrible - because I wanted to work with Caril! At the end of the few days in Ft. Wayne, I went back to Chicago without a car. Caril remained proactive, sending me links to cars that might work for me (within my mileage/budget/style requirements) and I had let her know when I would be back in town (end of September). She called me on her DAY OFF - on the day she knew that I was coming back - to let me know that a 2012 Nissan Rogue had come in the night before. She knew it was the style/color/mileage - everything I was looking for! I went the very next morning for a test drive and bought the car. It was great to have a sales person who wanted to get the *right* car for me - not just to make a sale. We paid cash for the car, but I did work with Teresha Hubley in Finance for the extended warranty (yes, I bought one) and she answered all of my questions. She was also very friendly and knowledgeable. I had a GREAT experience with Caril & Vorderman - and I would definitely buy another car from them! More

Vorderman & Ron Blum take care of you I just purchased my second car from Ron Blum @ Vorderman Volkswagen. After the great experience buying my car last year, I checked with Ron to see if I just purchased my second car from Ron Blum @ Vorderman Volkswagen. After the great experience buying my car last year, I checked with Ron to see if they had what we were looking for. They had one and after test driving it, my only concern was the a/c - did it need recharged or something more. The Vorderman service department checked it out and put on a new part - without me even asking! If you are looking for a car salesman who wants you in the right car more than he wants to make a sale, Ron Blum at Vorderman Volkswagen is your guy. More