Volvo Cars West Houston

I was extremely pleased with the excellent service provided by Mr. Daniel Hernandez. He was very professional and capable of answering all my questions. The video of the checks was a brilliant idea, t provided by Mr. Daniel Hernandez. He was very professional and capable of answering all my questions. The video of the checks was a brilliant idea, thoroughly explaining each component being inspected. The quality of service and parts was top-notch. More

When I decided it was time to trade in my 2013 S60, I looked online for a used S60 for sale in Houston. I found a 2022 S60 for sale at Volvo Cars West Houston. I went to the dealership when I returne looked online for a used S60 for sale in Houston. I found a 2022 S60 for sale at Volvo Cars West Houston. I went to the dealership when I returned from being out of town. Everyone there was great and very helpful, from the receptionist to the used sales manager (David), the sales rep (Adrian) and the guy who completed the sales paperwork with me (Nick). Best of all, the car is great! More

Chris P, the service writer was just outstanding and went out of his way to keep me briefed and advised on their progress. A first class experience. out of his way to keep me briefed and advised on their progress. A first class experience. More

My experience working with Sergio at West Houston Volvo was so awesome. Night and day from what I experienced trying to work w 3 different Volvo dealerships in my state of Iowa. My local dealership was onl was so awesome. Night and day from what I experienced trying to work w 3 different Volvo dealerships in my state of Iowa. My local dealership was only interested in leasing me a car, while Sergio didn't care if I financed or paid cash (we ended up getting a cash discount rebate too). He was responsive and helpful, including assisting me in finding a shipping carrier, something that my local dealership tried to charge me double for. While they are still "looking" for me, the Houston car is bought and on it's way. It's not that hard to provide excellent customer service if you want to make the sale! Ask for Sergio Martinez, he will take care of you! More

I find that this dealership is upscale and caters to those that know nothing about cars. those that know nothing about cars. More

Professional, fast service. Dennis is knowledgeable about my car and gets me taken care of. Dennis is knowledgeable about my car and gets me taken care of. More

Good customer service, I was given pickup and drop-off from service center to my home. Communication was good. from service center to my home. Communication was good. More

Everyone was friendly and professional. The building was super clean and organized.It was a nice experience and nice coffee was offered to me The building was super clean and organized.It was a nice experience and nice coffee was offered to me More

Great customer service and follow-up! Dennis and Chris provide exceptional service. The loaner car was a pleasure to drive as well. Dennis and Chris provide exceptional service. The loaner car was a pleasure to drive as well. More

Excellent service! Polite staff. I will recommend them to my friends. I will come back again Polite staff. I will recommend them to my friends. I will come back again More