Volvo Cars West Houston

Very streamlined process. Was in for 40k service and everything can be approved online and quotes were accurate. Pros: appreciated the upfront cost estimates, ease of approvin Was in for 40k service and everything can be approved online and quotes were accurate. Pros: appreciated the upfront cost estimates, ease of approving services, and thorough examination of my car. Example: dealership caught tire issues that were not brought up at another dealer. Only cons: text system didn’t seem to work and never got responses through that method when asking for details. Overall service took about one day, with drop off at 1/28 and pickup ready by 1/29. More

Raul Lopez was wonderful and very knowledgeable about the Volvo. We were kept informed of the progress of repair. Very nice dealership. All personnel were pleasant and informative. Volvo. We were kept informed of the progress of repair. Very nice dealership. All personnel were pleasant and informative. More

Please write 15 words about this dealership. Customer service is great but I didn't like the fact that I got soooo many calls about getting a warranty for our new car. Customer service is great but I didn't like the fact that I got soooo many calls about getting a warranty for our new car. More

My experience at Volvo West Houston has always been exceptional! I appreciate their attention to details and warm greetings. exceptional! I appreciate their attention to details and warm greetings. More

My service was great and even though they lost my keys the staff was amazing at looking for them and locating them and even offered a gift. Most would have gotten upset waiting but the staff were great the staff was amazing at looking for them and locating them and even offered a gift. Most would have gotten upset waiting but the staff were great More

Exceptional service from Raul, courteous and professional.experience was enjoyable and Volvo was caring to my care car needs. professional.experience was enjoyable and Volvo was caring to my care car needs. More

Dennis Rethwisch, our service technician is very helpful and provides great customer service experience everytime! and provides great customer service experience everytime! More

Made an appointment and took car in quickly. Service was completed quickly while I waited. Daniel was very informative and kept me aware of everything. Service was completed quickly while I waited. Daniel was very informative and kept me aware of everything. More

Raul was very helpful in getting my car ready for me to give to my pregnant daughter. He noted the things that were most pressing. I’ll feel better knowing she’s driving a car in good condition. give to my pregnant daughter. He noted the things that were most pressing. I’ll feel better knowing she’s driving a car in good condition. More

I was extremely pleased with the excellent service provided by Mr. Daniel Hernandez. He was very professional and capable of answering all my questions. The video of the checks was a brilliant idea, t provided by Mr. Daniel Hernandez. He was very professional and capable of answering all my questions. The video of the checks was a brilliant idea, thoroughly explaining each component being inspected. The quality of service and parts was top-notch. More