Volvo Cars Seattle

Very pleased with service visit on 11/24/20. I’ve worked with service advisor Adam Sansett on several occasions and am consistently impressed with his knowledge of the Volvo lineup and its service needs. with service advisor Adam Sansett on several occasions and am consistently impressed with his knowledge of the Volvo lineup and its service needs. More

Excellent experience. Austin Davenport - sales person was perfect. John Meek for all the trade ins & paperwork was a pleasure to deal with. They ROCK it! perfect. John Meek for all the trade ins & paperwork was a pleasure to deal with. They ROCK it! More

I had a wonderful experience. Sales and finance were attentive but not hovering. Very genuine and efficient. I actually had fun. I got exactly what I wanted. attentive but not hovering. Very genuine and efficient. I actually had fun. I got exactly what I wanted. More

Brian was great. He was very thorough and professional. He explained what they found was going on with my car, allowed me to keep the loaner car while they ordered a part and had my car clean and ready wh He explained what they found was going on with my car, allowed me to keep the loaner car while they ordered a part and had my car clean and ready when I came to pick it up. highly recommend! More

I was 30 minutes late for my car maintenance appointment, but the Ravenna Volvo service department still serviced my car without delay and a smile but the Ravenna Volvo service department still serviced my car without delay and a smile More

Apart from a small glitch which they rectified quickly, the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. the service was friendly and they delivered a great car. Danielle went the extra mile and was excellent in going through the features of the car. More

You will not find another dealership out there better than Volvo Cars Seattle! Our sales expert, Dani Ferreira went above and beyond with her knowledge and customer care. With COVID being of a major conc than Volvo Cars Seattle! Our sales expert, Dani Ferreira went above and beyond with her knowledge and customer care. With COVID being of a major concern, everyone was masked and we made the sale outside on a table with chairs! The vehicle is everything we wanted and more. We were never pressured, coerced, or not listened to. Volvo Cars Seattle made our experience fabulous! Special shout out to Nick, and John. I can’t say enough - this is where you want to purchase your vehicle. They’ll be there for you long after the sale. Thank you, Dani! More

Arrived for warranty repair and part had not been ordered. Arrived for rescheduled appointment. Was informed brakes needed service, so authorized the brake job. When I got the car home, I discovered ordered. Arrived for rescheduled appointment. Was informed brakes needed service, so authorized the brake job. When I got the car home, I discovered that one wheel was different from the other three. This was in May. After 3 more trips to the dealership (and 3 months later!) we finally got the correct replacement wheel. They never figured out where the original one went and got the wrong one sent twice. This was costly in time and travel expenses. We were patient and polite throughout, since we understand that mistakes do happen. However, the service department was NOT proactive. It took numerous phone calls to remind them we were still waiting for the wheel. Ignoring or forgetting a customer’s issue is not the way to retain his/her business. More

Process went smooth.Carried out most activities through Process went smooth. Carried out most activities through text and email so deal was fast. Car was delivered as promised. Highly recommended... C Process went smooth. Carried out most activities through text and email so deal was fast. Car was delivered as promised. Highly recommended... Can't speak yet to post sale support but so far so good. More

Great people,very satisfied. Very accommodating very thorough helpful, friendly. Good experience thank you for picking us up at the light rail station. Made it easier thorough helpful, friendly. Good experience thank you for picking us up at the light rail station. Made it easier More