Volvo Cars Seattle

Very appreciative of the quality of service.Service Very appreciative of the quality of service. Service representative was clear, timely, and prompt. Car service delivery was an hour faster than estim Very appreciative of the quality of service. Service representative was clear, timely, and prompt. Car service delivery was an hour faster than estimate and included additional reintegration. More

The salesperson was very open and upfront about the sale. No pressure at all. I had to wait for a pretty long time to get the paperwork finished. Overall the easiest car purchase I have ever had. No pressure at all. I had to wait for a pretty long time to get the paperwork finished. Overall the easiest car purchase I have ever had. More

Adam organized our service, providing us with a loaner car while our car was being serviced. They took care of a factory recall on seatbelts, replaced a faulty battery still under warranty, double-checke car while our car was being serviced. They took care of a factory recall on seatbelts, replaced a faulty battery still under warranty, double-checked on the windshield washer fluid reservoir system, and ensured that our software is up-to-date. Excellent service -- we will be back!. More

There was a miscommunication on my appointment but Navid Haq corrected the problem promptly. My car was serviced and there was excellent communication from him throughout the day. Haq corrected the problem promptly. My car was serviced and there was excellent communication from him throughout the day. More

Navid Haq help me with getting my car all checked out and back on the road! He was thorough and prompt with his communications and made me feel very comfortable and well taken care of. Thanks Navid! back on the road! He was thorough and prompt with his communications and made me feel very comfortable and well taken care of. Thanks Navid! More

As always, Volvo Cars of Seattle Service Department never fails to please. They follow through and inform me of their progress every step of the way. Special thanks to Adam. All the service agents are great fails to please. They follow through and inform me of their progress every step of the way. Special thanks to Adam. All the service agents are great including Navid and Ryan. More

I had high hopes of working with the Volvo of Seattle dealership and purchasing a car with them. Unfortunately, our experience was incredibly disappointing. To save you from a long story, here are the ma dealership and purchasing a car with them. Unfortunately, our experience was incredibly disappointing. To save you from a long story, here are the main frustrations we encountered. - Had a confirmed appointment to view three vehicles, none of which were on site when we arrived for our appointment. -They asked us to pick just one vehicle to view because it was "too much work" to bring them in from there another lot (5 miles away) even though there were multiple days from our request to view these cars, to when our actual appointment was. -After viewing the vehicles, the sales-person said we could get to an agreed-upon price and he would follow up -No response, we had to follow up with him and we were nowhere close to the price we discussed -Later the prices were dropped online so we followed up and they quoted us higher prices than before. No consistency. It felt as if every conversation we had was an inconvenience for them. I have never had to try so hard to purchase a car. I do understand they need to make money and this is a business, but there was absolutely zero effort on their end to try and make this right. We never felt like our business was a priority, and working with a dealership like this, I would have expected much more. More

The VERY best service I have received in a lifetime of buying and servicing cars. My latest service was today, 12/8/20. This service department is top notch, and I would highly recommend working with Navi buying and servicing cars. My latest service was today, 12/8/20. This service department is top notch, and I would highly recommend working with Navid. More

Incredible team, friendly and knowledgeable and highly recommend Nick in sales. He made my car buying experience very enjoyable from start to finish. I would use them again. recommend Nick in sales. He made my car buying experience very enjoyable from start to finish. I would use them again. More

Nic, handled the transaction professionally in advice, communication and pleasantness! He showed respect for other dealers but shined through as the most confident and knowledgeable of everyone I talked communication and pleasantness! He showed respect for other dealers but shined through as the most confident and knowledgeable of everyone I talked to . More