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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
529 Reviews

530 Reviews of Volvo Cars Santa Monica - Service Center

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November 21, 2024

Very responsive to her needs. They even went out of there way to replace our windshield wipers. More

by JULIA.LEAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Julia! We hope you won't hesitate to reach out if our Volvo Cars Santa Monica team can be of service again in the future!

November 20, 2024

Appreciated the friendly and complete service in the time promised. I recommend for your service needs. More

by BETHDZIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Volvo Cars Santa Monica responded

Beth, we're delighted to hear that you appreciated the service at Volvo Cars Santa Monica! Thank you for recommending us for service needs. We look forward to assisting you again in the future!

November 20, 2024

Robert Munoz always takes great care of me. He keeps me informed every step of the way so that there are no surprises, which I greatly appreciate. More

by CMATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your review! We're glad to hear that Robert Munoz consistently takes great care of you and keeps you informed throughout the process. We truly appreciate your kind words and look forward to continuing to provide excellent service!

November 17, 2024

Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Robert Munoz and the rest of our team were able to assist you. It's wonderful to know your vehicle is running great, and we look forward to serving you again at Volvo of Santa Monica in the future!

November 16, 2024

The service gentleman was very nice, helpful, friendly and efficient. The gentleman that came to pick my car was excellent. More

by CATCYCLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with such excellent service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

November 16, 2024

Our amazing service advisor was Laiza Guino! Laiza was the best advisor we've experienced since buying our first Volvo in 2005 from Santa Monica Volvo.. She took amazing care of our service ne More

by JOYCEWALTER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAIZA GUINO - Service Advisor
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Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your wonderful experience! We're so glad to hear that Laiza Guino provided exceptional service and took great care of your needs. We truly appreciate your loyalty since 2005. We look forward to welcoming you back to Volvo of Santa Monica in the future!

November 14, 2024

I've always had great service from this dealer -I feel as if I'm treated fairly. More

by PABRAMOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

November 14, 2024

Great service, clear info on timeline. Getting the car washed is a very nice touch! Can highly recommend. More

by MARIANNE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Volvo Cars Santa Monica responded

Marianne, we're delighted to hear you enjoyed the service and appreciated the car wash at Volvo Cars Santa Monica! Thanks for recommending us!

November 14, 2024

Klaus was very helpful and so kind. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. More

by CRYSTAL.DOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Volvo Cars Santa Monica responded

Crystal, we're delighted to hear that Klaus provided such helpful and kind service at Volvo Cars Santa Monica. Keeping you informed throughout the process is important to us, and we're glad it made a difference in your experience. Thank you for sharing!

November 13, 2024

Everything was done in a courteous and helpful and timely manner, making it an easy experience for us! More

by BARBIEDRAPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that your experience was easy and efficient. We appreciate your trust in Volvo Cars of Santa Monica and look forward to assisting you again in the future!

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