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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
486 Reviews

486 Reviews of Volvo Cars Santa Monica - Service Center

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October 20, 2024

Thank you for always providing great service and communication. Very convenient getting my car serviced at this location. More

by DARNELL.LAUREN
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Volvo Cars Santa Monica responded

Thank you, Darnell! We’re thrilled to hear that you consistently receive great service and communication from us. It’s wonderful to know that our location's convenience makes your car servicing experience easier. We appreciate your loyalty and look forward to seeing you again!

October 19, 2024

Quick to answer phone and advise, fast service, managed expectations, kind and courteous staff, made the process painless and enjoyable More

by WOLF.AYELET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your wonderful feedback! We’re glad to hear that your experience at Volvo Cars of Santa Monica was quick, courteous, and enjoyable. We appreciate your support and look forward to assisting you again!

October 19, 2024

Klaus and Robert are the best! Honest, responsive, and easy to deal with. I really grateful not to be upsold (p.s. I thought I needed one, maybe two batteries. Turns out it was ju More

by STATJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Volvo Cars Santa Monica responded

Thank you, Statjay! We're thrilled to hear that Klaus and Robert provided you with such honest and responsive service. It’s great to know you felt comfortable and weren’t upsold. We appreciate your feedback and look forward to assisting you again in the future!

Oct 21, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and Robert provided you with honest and responsive service at Volvo Cars Santa Monica. Thank you for sharing your experience!

October 19, 2024

Their response time was great. They were attentive to detail They were helpful, kind, Efficient. Car was clean upon pick up. More

by CMG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback, CMG0! We're delighted to hear that our team provided great response times and was attentive to detail. It’s fantastic to know you found them helpful, kind, and efficient. We take pride in delivering clean cars upon pickup, and we appreciate your support. We look forward to serving you again soon!

October 17, 2024

Good communication and service. T h a n k s. Will be b a c k More

by MANDYEPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Mandy! We're glad to hear you had a positive experience. We look forward to seeing you again!

October 17, 2024

Klaus went above and beyond to make my life easy here. Finished things faster than expected, was incredibly pleasant, and extremely responsive. More

by RAYMOND.W.JANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Raymond! We appreciate your support and look forward to serving you again.

October 16, 2024

I had a great experience, robert was friendly and responsive and car was finished in a timely manner. thanks More

by bcwhitaker99
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear you had a great experience at Volvo Cars of Santa Monica. It's wonderful that Robert's friendliness and responsiveness stood out, and that your car was finished on time. We appreciate your support!

October 16, 2024

They took great care of me right away. Fixed all my car issues and got me a loner car while they were working on my car. Klous and his team were great at communication and very kind and re More

by JDEVARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're delighted to hear that Klous and the team at Volvo Cars of Santa Monica provided excellent care and communication while fixing your car. We're glad the loaner vehicle made things easier, and it's wonderful to know this was one of your best service experiences.

October 16, 2024

They performed the requested repair on schedule. The Service Adviser was very helpful and organized the requested repair. More

by SMELNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
Oct 17, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica met your expectations with timely service and helpful assistance. Thank you for sharing your experience!

October 16, 2024

Hello I brought my Volvo C40 to Robert regarding the air play and some other electrical issues . Robert was very helpful and answered all my questions . Robert arranged ubering me home in a timely ma More

by temma
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're glad to hear that Robert and Francisco provided helpful service and made sure you felt supported. We look forward to assisting you further when you're ready to return.

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