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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
444 Reviews

444 Reviews of Volvo Cars Santa Monica - Service Center

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September 24, 2024

Klaus was professional, helpful , and accessible. He responded quickly when I had questions and made sure my car repairs were done in a timely and efficient way. I also appreciated the car delivery t More

by doctordevika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that Klaus provided you with professional and efficient service. Your trust in Volvo Cars of Santa Monica for the past 10 years means a lot to us. We're here to keep your car running smoothly!

September 22, 2024

Robert is very professional and pleasant to work with. I find him very helpful every time I come it to service my car More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert consistently provides you with professional and pleasant service at Volvo Cars Santa Monica. Thank you for sharing your positive feedback!

September 22, 2024

This dealership’s service department is excellent in every aspect. Not to the point where I would intentionally cause a problem just to go in for service! But if my reliable Volvo ever does need service More

by VJSCHROEDERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Sep 23, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our service department at Volvo Cars Santa Monica has earned your trust and praise. Thanks for sharing such positive feedback!

September 20, 2024

Robert was excellent with every single encounter. I am grateful to him for his time and dedication to getting my car back running. Huge thank you to him! More

by JLLOYD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that Robert at Volvo Cars of Santa Monica provided excellent service and dedication in getting your car back to running smoothly. We appreciate your kind words and gratitude!

September 19, 2024

Very helpful, finally able to use navigation. Owner’s manual very unhelpful! It was all extremely good. More

by CAROLCOBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Volvo Cars Santa Monica responded

Carol, we're glad to hear our team at Volvo Cars Santa Monica could assist you with your navigation system! Thanks for the feedback and enjoy your drives!

September 15, 2024

Great service! Fast and delivered my car to my house which was a nice perk. More

by KCRAMER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad you enjoyed our fast service and the home delivery perk. We look forward to assisting you again!

September 13, 2024

Volvo provided really top notch service. They took great care of my car and of me! More

by 4FREEDMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re thrilled to hear that you received top-notch service and that we took great care of both you and your car. We look forward to serving you again!

September 12, 2024

fantastic service. been taking care of my car for 12 years. treat me like family. More

by gsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your continued trust in us! We're thrilled to hear you've had fantastic service and feel like part of the family for 12 years. We look forward to serving you for many more!

September 12, 2024

Robert was professional, thoughtful and helpful. Came in for a standard service he made sure I had a quick ride home while I waited and that all my questions were answered More

by RALINDAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad Robert provided you with excellent service and addressed all your questions. We appreciate your kind words!

September 11, 2024

Although repairs were more expensive than I had expected Robert explained situation and I agreed. Volvo did pay for new electric motor. More

by JAMESKHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Volvo Cars Santa Monica responded

James, we're glad Robert could clarify the situation for you and that Volvo Cars Santa Monica was able to assist with the new electric motor. Thanks for sharing your experience!

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