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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
486 Reviews

486 Reviews of Volvo Cars Santa Monica - Service Center

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November 09, 2024

Great service with easy drop off and loaner pick up. Waiting for more details on my repair which Robert is trying to help me with. More

by TWILKINS74
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear you had a smooth experience with our service at Volvo Cars Santa Monica. Robert and the team are here to assist, so feel free to reach out if you need any more information on your repair!

November 08, 2024

Robert was very helpful, informative and friendly. I had a time contraint and he was great about getting my car ready on time. More

by Mary DRYDEN.HELGOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Volvo Cars Santa Monica responded

Thank you, Mary! We’re so glad to hear Robert was helpful, informative, and friendly, and that he was able to get your car ready on time. We appreciate your feedback and look forward to assisting you again!

November 08, 2024

good experience. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. More

by DANIELLE.STOKDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear you had a satisfactory experience here at Volvo Cars Santa Monica! Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

November 08, 2024

Laiza was absolutely wonderful as a service manager. She took care of my every need thank you so much. More

by DAVIDEWISHSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Laiza provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience!

November 08, 2024

Great Service! This was my first time using the valet option and it was extremely helpful! Will definitely be coming back. More

by Thomascm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that the valet option made your experience at Volvo Cars Santa Monica so convenient! Thank you for choosing us, and we look forward to welcoming you back in the future.

November 07, 2024

Helped out in a short time frame and where able to resolve the issue with minimal time or fuss More

by LEORANESSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Volvo Cars Santa Monica responded

This is great to hear! Thank you for coming to Volvo Cars Santa Monica!

November 06, 2024

It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

November 05, 2024

I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there More

by ASHEPPHIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Volvo Cars Santa Monica responded

It's wonderful to hear that Klaus and Robert provided you with excellent service at Volvo Cars Santa Monica. We're glad your car was well taken care of, and we appreciate your kind words!

November 05, 2024

Happy I could be fit in same day. Very friendly staff. Didn't have to wait too long More

by Johy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi, We’re glad we could fit you in the same day! Thank you for recognizing our friendly team at Volvo Cars of Santa Monica.

November 04, 2024

My experience was excellent to start to finish. The person that made it perfect was Robert Munoz. In a time when many places do not care about customer service, Robert makes Volvo SM the place to c More

by HKITROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi H Kitrosser! We're delighted to hear that Robert made your experience at Volvo Cars Santa Monica exceptional from start to finish. Our team is committed to providing top-notch service, and it's great knowing we hit the mark for you! Thank you for choosing us!

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