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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
616 Reviews

616 Reviews of Volvo Cars Santa Monica - Service Center

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March 21, 2025

Klaus is always very responsive to my questions and stays in good communication. The scheduling for the appointment was easy. More

by SUZYKLONG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Volvo Cars Santa Monica responded

Thank you, Suzy! We're glad to hear that Klaus has been responsive and kept you well-informed. We're also happy to know that scheduling your appointment was easy. We appreciate your feedback and look forward to serving you again!

March 21, 2025

The valet pick up, communication and video of services and check up, along with the speed of service and drop off were immensely convenient. More

by Samanthakdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Volvo Cars Santa Monica responded

Thank you, Samantha! We're so glad to hear that the valet pickup, communication, video updates, and fast service made your experience with Volvo Cars of Santa Monica convenient and hassle-free. We truly appreciate your feedback!

March 21, 2025

excellent service and very fast and they did everything they promised even delivered my car back to me the same day More

by garbernco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : johnny was also excellent
Mar 22, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear you received excellent service and that we delivered on our promises, including getting your car back to you the same day. We appreciate your trust in us!

March 17, 2025

i appreciate the accommodations (providing me with a car, car wash, dropping it off) and the discounts as this was my first time getting service! More

by NAZANINHAKIM26
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Santa Monica responded

Hi, we're glad we could provide a smooth and accommodating service experience for your first visit! Thank you for choosing Volvo Cars of Santa Monica—we appreciate you!

March 16, 2025

Robert made everything so easy with his informative calls. Also, I am over 80 years of age and so I greatly appreciate the valet pickup and delivery for servicing my car! More

by CLZUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience! We're so glad to hear that Robert made the process easy for you with his helpful calls. We truly appreciate your trust in us, and we're happy to offer valet pickup and delivery for your convenience. If you need anything in the future, don’t hesitate to reach out!

March 15, 2025

Robert keeps me informed of the problems and solutions. It's also easy to pay. More

by JENBUESINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Volvo Cars Santa Monica responded

Hi Jen, thank you for your kind feedback! We're so glad to hear that Robert has been keeping you informed and making the process smooth for you. We strive to offer a seamless experience, and it’s great to know that it’s been easy for you. We appreciate your continued trust in us!

March 13, 2025

I have been going to Santa Monica Volvo for almost 15 years and they have always done their best for me. Robert is absolutely amazing and I wouldn’t take my car to anyone else. More

by BIELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Volvo Cars Santa Monica responded

It's wonderful to hear that Robert and the team at Volvo Cars Santa Monica have consistently provided excellent service over the years. Thank you for your loyalty, and we're delighted to be your go-to choice!

March 13, 2025

Easy, prompt effective & friendly staff. Very flexible with scheduling made it easy to get service More

by JIM@ZAPCAST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Volvo Cars Santa Monica responded

Jim, Thanks for the stellar rating! We're glad you had a great experience! - Volvo Cars Santa Monica

March 13, 2025

Such amazing service. I am new to the area and had inquired with another dealer first. They were rude and not responsive. Santa Monica was the opposite! Valet service, t More

by MLISSBEE2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza. Pepe
Mar 14, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Volvo Cars Santa Monica provided you with such exceptional service and communication. It's great to know our team could make your experience seamless. Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

March 13, 2025

Klaus was great! So helpful and got me the rides back and forth while my car was serviced. More

by SARA.LOUGHLIN.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Volvo Cars Santa Monica responded

Sara, Your feedback made our day! Thanks for the five-star review! - Volvo Cars Santa Monica

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