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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
486 Reviews

486 Reviews of Volvo Cars Santa Monica - Service Center

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February 16, 2021

I came in for regular maintenance service & found my tire had an issue. Was concerned about time but they were able to perform without additional time. Said car would be done around 2pm and called/text righ More

by PATTYL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

ROBERT is a pro in what he does and the way he handles his job. He did a great job and made sure it was done as quickly as possible. THANK YOU AGAIN More

by David Bral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lambert Villanueva, Carlos Gerpe, Stacia Siroonian
February 11, 2021

Robert is a great service adviser. I am always satisfied with the quality of his work and customer service. Will definitely be bringing back my business after going here i wouldn't take my vehicle anywhere More

by artymcfly99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lambert Villanueva, Silvia Gutierrez, Stephanie Gomez
February 11, 2021

Robert is a wonderful service advisor and always goes the extra mile to help. My car is always finished quickly and very well done. I've been so impressed with Robert and his team. Thank you! More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Service was timely and efficient. Klaus worked with the technician to have my car finished sooner than I expected. My cars running like a dream! More

by mark.ayres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lambert Villanueva, Silvia Gutierrez, Stephanie Gomez
February 07, 2021

Robert is the best! And please bring back loaner cars as during COVID it’s hard to trust car services are cleaning vehicles well so we can’t get the full VIP service (and this is my 3rd vehicle with you all More

by hadas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Excellent service! My car window was shattered and I was able to order the parts ahead of time so I got my car back the same day More

by Yurico s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Everyone was great. Very friendly and helpful, and my car was ready even earlier than I was promised. Plus you can't beat the price, $0. More

by susanh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

My advisor, Robert Muños, always provides excellent customer service. I always feel like I'm his favorite client, though I know he has many others. Thank you again Volvo of SM for treating me like a ki More

by TMarkM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

The staff are very warm kind and professional. They are very responsive to your needs such as rental/ loaner car setup. Its always a pleasure to deal with my service advisor Robert. More

by BOOTCAMP70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.