Volvo Cars Santa Monica - Service Center
Santa Monica, CA
452 Reviews of Volvo Cars Santa Monica - Service Center
I now own my second volvo. And both this and my previous have been serviced at Volvo of Santa Monica. In fact, because of the reliability, friendliness, honestly and help that I have received, I knew that I have been serviced at Volvo of Santa Monica. In fact, because of the reliability, friendliness, honestly and help that I have received, I knew that I would buy a volvo again when my first began to get old. Everyone is extremely friendly. They have always gone out of their way to extend courtesy and help me with my car. Even after my warranty expired, I still went to Volvo Santa Monica for my repairs. Even though I knew that it was a little more expensive than other service centers, I trust Carlos and that is very rare and valuable. As a blond woman in LA, I have had numerous experiences where mechanics try to take advantage of me and my car repairs, mistakingly assuming me as naive. So to have a place to take my car, where I know I am not being lied to or mislead, and where i know the work will be done exceptionally well, I feel very lucky. I even take my car there for oil changes, new tires, etc. Thank you so much! I highly recommend Volvo SM and have referred it numerous times to friends and family. Sincerely Fiona Gubelmann More
I have a 2004 XC90 and I have had really great experiences with this particular dealership. The service I received on my most recent visit was even more memorable. I have three small kids and Carl experiences with this particular dealership. The service I received on my most recent visit was even more memorable. I have three small kids and Carlos the service advisor was very helpful . He not only was able to provide our family with a loaner car with basically , no stress or hassle he even helped me transfer the car seats. I was also contacted by Rick Cotwright the service director re: the job ,he explained everything throughly in terms I could understand . He was both professional and pleasant . When I came to pick up my car to my delight, it had been washed and for our busy family it was one more errand I did not have to make! It really comes down to great service along with is these little touches that keep me loyal. I would absolutely recommend this dealership to all my friends. Sheryl Seifer More