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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
456 Reviews

456 Reviews of Volvo Cars Santa Monica - Service Center

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January 29, 2021

Thank you for all hands on deck for repairing my Volvo xc60 catalytic converter, oxygen sensors, alternator and brakes. Thanks crew of Volvo of Santa Monica. More

by TEJAY944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
January 27, 2021

Everything good. They delivered ad promised on everything we agreed on and returned the car washed and earlier than expected. Would recommend to other Volvo users. More

by CUERVO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Very easy appointment. The staff did well with infection control. Communication throughout was excellent, easy to reply via text. No complaints. Thank you very much More

by BAFREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
January 27, 2021

I love working with Robert. He's responsive and overly communicative even for minor service requests I have. Makes me feel comfortable with my bills and always addresses my concerns. More

by CONNOR.DAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

The leadership, professionalism, courteous assessments, the personalization towards every aspect of the customer’s needs, the helpfulness, understanding and knowledge of the brand name and products, makes More

by mobay03283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Aguilar and Rachelle , Lambert Villanueva
January 26, 2021

Very professional and courteous staff. Although I had to return, I was still satisfied with the service I received. I have been servicing my car here since I bought it in 2009. More

by AMGILZENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
January 22, 2021

This place is a joke. Don't go. I demand Executive Action. It was bad enough to pay $200 for a part and $225 for installation labor but then (with an appointment) I sat outside in the cold for over 3 More

by april
Recommend Dealer
No
Employees Worked With
Klaus de Paz
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2019

Service My daughter went to this dealership and they gave run around and the wrong information regarding battery, this is not the first time it has happened. More

by pizza123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
March 17, 2012

This review is of the service center at Volvo of Santa Monica... I have been bringing my Volvo here for service since new all the way from Pasadena (yes, I know there is a Volvo dealer in Pasadena) and More

by 310dude
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor, Maria Hosgor
May 07, 2011

I have been coming to Volvo Santa Monica for many years now. I have consistently had great service at an affordable price. Most recently Martin M. helped me with a service issue/problem. Martin was cour More

by los_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin, Martin Munoz
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