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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
457 Reviews

457 Reviews of Volvo Cars Santa Monica - Service Center

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April 01, 2021

Fixed what they were supposed to fix why are you making me write a 25 word minimum you should change that if you want people to actually submit a review More

by KRISTENSAJDERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Robert has always been accommodating, swift, friendly and informative. It’s a pleasure doing business with him. I never hesitate to bring my volvo in for service knowing he will make the process easy. More

by DOMINIQUE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Everyone was very friendly and helpful. The only issue was the price, which was expected, of course, but $300 to program a key is a little steep. More

by tboldt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
March 24, 2021

I had an excellent service experience without any issues. The alto service is very nice and I got a free wash at the end. Thank you! More

by Yurico s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Easy succinct service, quick and efficient. Took care of my parking permit after it fell off in car wash. Arranged great ride share service also More

by Bard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Great service from a great team at the Santa Monica Volvo dealership. I have always had good service there, and would recommend them to anyone. More

by RKRR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lambert Villanueva
March 24, 2021

No hassle easy in and out. Robert took care of my vehicle like it was his own. No delays will continue to send my business his way! More

by artymcfly99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Robert is the best! Friendly, straightforward, and efficient. Everything was taken care of as quickly as possible. I really appreciated his attentiveness and his mindfulness of my wallet! More

by BLMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

Easy to schedule, great communication and quick turnaround. Robert from service department is awesome and explains the work done in detail. I definitely recommend this place. More

by Alex D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I have a Volvo XC90 and am very particular about my car. Volvo of Santa Monica went above and beyond to make sure all of my needs were met everyone there is a pleasure to deal with, Silvia, Robert, Klaus, a More

by TAYLOR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
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