Back

Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
457 Reviews

457 Reviews of Volvo Cars Santa Monica - Service Center

Sort by
April 13, 2021

Quick, polite, no issues as usual, Klaus got everything taken care of, as well as informing me of the option to get new brake pads. Only negative was that my tire pressure warning came on after I left - lo More

by LENZBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Very Prompt and efficient. Pick me up which was very very helpful in this pandemic time. I have confidence in the work they do I have confidence in the work they do I have confidence in the work they do yes More

by BOBDRAPER53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 10, 2021

It was a Great customer experience. You made it easy during covid times. Great work on my car and helpful and done fast. thank you. More

by Francism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Great service done by nice and welcoming people. I appreciated the reminder for the yearly appointment, appreciated the text when the car is ready, and time management to make sure I can get the car b More

by ERICJANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Klaus was great, as always. Service was done quickly and efficiently. Safe COVID protocols, and the car was ready earlier than the quoted time. Thank you! More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 08, 2021

Robert was great! Delivered my car right on time, clean and ready to go! Good communication and super courteous! Appreciated the courtesy check of brakes and tires too! More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Klaus is efficient, nice, and gives a fair deal. He always keeps me informed about my vehicle and explains everything clearly. Thank you so much Klaus! More

by MELINDASUE.DAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

Pleased with the service. The free rental car was important to the overall experience. Thank You for your help with maintaining my car in top condition More

by wm0
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Very helpful, informative, and insightful. My service Very helpful, informative, and insightful. My service writer was very nice. Robert, professional. I had a question for the tech, instant response r More

by skazitoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
April 01, 2021

fast and easy service, was updated about the time my car would be ready and everyone was kind and knowledgeable. It was a good experience. More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
39
...