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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
457 Reviews

457 Reviews of Volvo Cars Santa Monica - Service Center

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May 01, 2021

Klaus was very, very kind & helpful! I spoke to him on the phone beforehand & he is very polite & very willing to help me to accommodate my needs! Great experience! More

by TAWNI318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

It is always a pleasure to work with the dealership. From drop off to pick up they make me feel valued and their work is always done perfectly! More

by viimmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

Thank you again Robert for your quick and complete work on our C70 (second Volvo we brought in to get back into condition after a year locked-down by COVID). I only wish there were more stars to give you a More

by Rangerbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

excellent customer service. Very please with it. Robert was courteous, professional. I will be taking my car there whenever I need to do maintenance. Thanks More

by michaelamron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Robert is the best! We've been taking our cars to him for 10 years and he's always taken care of us. He always give the best advice on how to service our cars. More

by BIELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Have bought 2 cars here and always bring my car for it’s services always completely satisfied would never go anywhere else. Outstanding, friendly. Praise them to all my friends and family More

by FAILNERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Robert and his team provide excellent service. The car serviced started on time and finished early. All of my concerns were addressed. Thank you for letting me work in the showroom. More

by proffitt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Robert and his team were exceptional. They made sure my car was serviced quickly since I was waiting. I was able to work in the clean and comfortable dealership waiting room. They returned the car clean a More

by cmtaylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 28, 2021

The team in Santa Monica always provide great service and I wouldn't think of going anywhere else to get my Volvo serviced as I know I can count on Klaus and Robert to take good care of me. More

by Woodki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
April 27, 2021

They were awesome. Super helpful- finished the service earlier than expected. Klaus let me know as soon as the car was finished- and everything was ready to go right when I got there. More

by DYLAN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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