Volvo Cars Santa Monica - Service Center
Santa Monica, CA
525 Reviews of Volvo Cars Santa Monica - Service Center
Very good and attentive staff helped me with any problems I had and got the job quick will be back. I had and got the job quick will be back. More
Robert is trustworthy. Doesn't try to talk around you or confuse you. Tells you what the problem is, the options, AND then he keeps you updated. Doesn't try to talk around you or confuse you. Tells you what the problem is, the options, AND then he keeps you updated. More
Amazing crew. I had never been so impressed with a service department in 30 years of owning cars. Valet service picked up my car from my house, returned it within I had never been so impressed with a service department in 30 years of owning cars. Valet service picked up my car from my house, returned it within 4 hours back to my house. Up to date communication through out the service via text, and a personal phone call before the car was delivered in case I had any questions. Thank you so much! I love my car and I love the service department. More
Was great. Quick and helpful with no issues. Would recommend to my friends and had no issues at all with it. Quick and helpful with no issues. Would recommend to my friends and had no issues at all with it. More
The car required towing and a system update within 2 weeks of ownership. The service was very fast and the people very nice, but the car should have been updated before we drove it off the lot initially weeks of ownership. The service was very fast and the people very nice, but the car should have been updated before we drove it off the lot initially. More
Service was excellent. I showed up at my appt, no waiting to be helped. I waited for my car to be service and they expedited my car so I had a shorter wait time. I showed up at my appt, no waiting to be helped. I waited for my car to be service and they expedited my car so I had a shorter wait time. More
Robert and the service team at Volvo of Santa Monica continue to take good care of our car, which we greatly appreciate! continue to take good care of our car, which we greatly appreciate! More
Robert is exceptional! Robert is the reason I will continue to come back to Volvo Cars Santa Monica. I gave the dealership itself 4 stars (vs 5) because there wasn’t a l Robert is the reason I will continue to come back to Volvo Cars Santa Monica. I gave the dealership itself 4 stars (vs 5) because there wasn’t a loaner car available for me, and I feel like that could be managed better at the top. But Robert had a solution for me and made the experience great! More
First time I had my vehicle serviced at Volvo Cars Santa Monica and was very happy with my experience. Robert and team made sure they took good care of me and my car. As my wife and I turned over the vehi Monica and was very happy with my experience. Robert and team made sure they took good care of me and my car. As my wife and I turned over the vehicle for service, we talked about where we would have lunch. Without missing a beat, Robert offered to get us a ride to the commercial area and back. That was much appreciated. I brought the vehicle in for 60K service. Less than three hours later Robert called to inform me the vehicle was ready. Once my wife and I were back at the dealership and paid the bill, the vehicle was in front and ready for us. Everything was very convenient and went very smoothly. Everything was uneventful as it should. That's customer service. More
Robert gave sound advice and treated my car well. The service check was conducted promptly and efficiently, ensuring that my vehicle received exactly what it needed - no unnecessary add-ons. It's ref The service check was conducted promptly and efficiently, ensuring that my vehicle received exactly what it needed - no unnecessary add-ons. It's refreshing to find a dealership that prioritizes honesty and quality service. I highly recommend them to anyone in need of reliable automotive care. More