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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
458 Reviews

458 Reviews of Volvo Cars Santa Monica - Service Center

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November 22, 2021

Johnny provided excellent service as did Robert on a previous visit at this particular Volvo Dealer in Santa Monica. More

by johncircenis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
November 20, 2021

They are very prompt and attentive, very quick to respond to my requests. Thank you! More

by DWPRITIKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Very friendly and accommodating. The service team was professional and helped overcome an unforeseen delay. Top Marks. More

by bpreach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
November 17, 2021

quick and efficient drop off and pick up. Thorough explanation of work done. Very happy overall. More

by johnd73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I brought my car in because it had a few issues that needed addressing before its next regular servicing. Klaus was great in making sure everything was fixed (including a big issue that was still covere More

by ASHEPPHIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Pleasant excellent service and Robert M is one of the best service manager ever. I’ll always take my Volvo in for service More

by SAUCE122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Roberto and the service team were thorough, professional, and friendly. Overall, they made servicing the car a pleasant experience. Thank you! More

by marcybowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

As always excellent customer service from Mr. Robert Munoz in the service department. Made sure to go over all my concerns. Upfront with quotes and communicates through process for any updates. A+++ More

by dahlrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
November 04, 2021

I received a notice that my car was due for regular servicing. When I got to my appointment I was told that was not the case. I had a few things done but I was concerned about having received that in More

by pomerantz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

Very satisfied Mr Munoz was the best very helpful & polite Will be back again Thank you! More

by aprilsjewelrybox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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