Volvo Cars Santa Monica - Service Center

The service at this dealership is great. From drop off to pick up they maintain contact with you the entire time of the process. Nothing gets done unless it’s authorized by signature. they s From drop off to pick up they maintain contact with you the entire time of the process. Nothing gets done unless it’s authorized by signature. they send you details of the repairs that are urgently Required or due for Future follow up. They also take the time to take a video and show you all the parts that need to be replaced And why. My service advisor, Laiza, Did a really great job making sure the job was completed in a timely manner. Lastly a nice car wash before getting the vehicle back goes a long way with me. Will definitely come back and get my car service here in the future. More

Awesome work. Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would sti Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would still be waiting for a call back if I didn’t contact Santa Monica. Those two need to be trained in contacting clients at a reasonable time and re take class in customer service. I would never recommend anyone at that location. I 100 percent would recommend Santa Monica though. People there are caring and get the job done. Keep up the great work! More

My appointment was excellent and on time my car was serviced on time and my service advisor was excellent💯💯 The waiting area was clean nice and the coffee was excellent thank you, Volvo cars Of Santa serviced on time and my service advisor was excellent💯💯 The waiting area was clean nice and the coffee was excellent thank you, Volvo cars Of Santa Monic I will be more than happy to recommend Volvo cards Of Santa Monica to all my friends that drive Volvo thank you, Robert Munoz, my daughter has driven a Volvo for eight years through college and drives one today Once again, I thank you for excellent service👀💯💯 and the best part my car was washed thank you again Because the service and the flawlessness, I am thinking of purchasing my next Volvo More

The advisors are exceptional. They are courteous, knowledgeable and have willingness to listen to my concerns. They are courteous, knowledgeable and have willingness to listen to my concerns. More

The whole crew was really nice and professional Johnny was excellent really professional I’m really pleased and thank you, was excellent really professional I’m really pleased and thank you, More

People are nice. Fast. And professional. They send me text and videos about the progress. good Communication Fast. And professional. They send me text and videos about the progress. good Communication More

First class experience with a desire to go above and beyond expectations in customer service. It reminded me of an awesome Mid west style customer service on the West Coast. beyond expectations in customer service. It reminded me of an awesome Mid west style customer service on the West Coast. More

Robert was a amazing as always - great service, responsive, transparent, and willing to work with me on price. There's a reason we always request Robert! responsive, transparent, and willing to work with me on price. There's a reason we always request Robert! More

Robert was a magnificent help and managing the car and all of its needs, the service was extraordinary all of its needs, the service was extraordinary More

Robert has been my contact for years now and he has always been very good. always been very good. More