Volvo Cars Santa Monica - Service Center
Santa Monica, CA
552 Reviews of Volvo Cars Santa Monica - Service Center
Klaus takes great care of me every time. The staff is also very nice - they're very welcoming! The staff is also very nice - they're very welcoming! More
Robert is the best! ! So kind Caring and really knowledgeable. Always available to help. Thank you. ! So kind Caring and really knowledgeable. Always available to help. Thank you. More
The customer service was excellent. All the issues with my car were totally resolved and every encounter I had with the service department was professional, efficient, and kind. All the issues with my car were totally resolved and every encounter I had with the service department was professional, efficient, and kind. More
I would say this dealership is excellent to work with. They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, help They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, helpful, thorough, and it was a very positive experience. If you have a Volvo, take it to this dealership for care. More
The service team was great and handled a scheduling issue like pros. I will be sure to come back and will get my next car from them as well. like pros. I will be sure to come back and will get my next car from them as well. More
Robert explained everything well, applied the appropriate discounts (email coupon) and made sure that my loaner went smoothly. discounts (email coupon) and made sure that my loaner went smoothly. More
It was easy to get everything situated and they made the process great with positive vibes. process great with positive vibes. More
Service department is not capable of returning a call or a response. It takes me multiple attempts to reach out to Johnny and the manager Arnold to get a response on getting an appointment scheduled or chec a response. It takes me multiple attempts to reach out to Johnny and the manager Arnold to get a response on getting an appointment scheduled or checking on the status of the car. More
Volvo Santa Monica Service department is always quick, communicative, and friendly. They make having to do routine service as painless as possible. communicative, and friendly. They make having to do routine service as painless as possible. More
I've found sales and service to be first rate and would recommend them highly recommend them highly More