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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
515 Reviews

515 Reviews of Volvo Cars Santa Monica - Service Center

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January 01, 2025

Everything was terrific. My car was ready on time and the technician was helpful and my car cleaned More

by JOSH@THEYOGACOLLECTIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Volvo Cars Santa Monica responded

Josh, thank you for the positive feedback about your recent visit here at Volvo Cars Santa Monica! We appreciate your business and hope to see you again next time!

January 01, 2025

Robert was very helpful and communicative. He provided excellent service and was accommodating in helping me get to a price with which I was comfortable More

by ES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert provided excellent service for you at Volvo Cars Santa Monica. Thank you for sharing your experience with us!

December 31, 2024

I took my car in for the annual warranty service - Klaus was super helpful, pleasant and easy to work with. My car was freshly cleaned when I picked it up! More

by KROCONNOR22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided you with such a positive experience at Volvo Cars Santa Monica. It's great knowing your car was returned freshly cleaned and ready to go! Thanks for sharing this feedback!

December 31, 2024

Robert is the best Service Advisor I have ever met. He was fast and efficient and I really appreciate the excellent carwash he provided. More

by JOE.G2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Volvo Cars Santa Monica responded

Joe, we're delighted to hear that Robert provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience and appreciating the carwash!

December 30, 2024

Friendly service staff, great communication. Gave frequent and timely updates on service. Loaner vehicle provided free of charge. More

by JADE.JENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza
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Dec 31, 2024 -

Volvo Cars Santa Monica responded

Jade, we're delighted to hear that our service team at Volvo Cars Santa Monica provided you with excellent communication and a seamless experience. Thanks for sharing your feedback!

December 29, 2024

The service was very easy, very fast and the customer service was wonderful. Thank you! More

by NATHALIECAHEN3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Volvo Cars Santa Monica responded

Nathalie, Thank you for the five-star rating! The team looks forward to working with you again! - Volvo Cars Santa Monica

December 28, 2024

amazing service you guys are awesome very professional. Thanks to all who fixed my issues with my Volvo! More

by DPLE0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with amazing service and resolved your issues. Thank you for the kind words, and we're here whenever you need us!

December 28, 2024

Great service! ! Highly recommend. They were very helpful and communicative throughout the entire process. I will be back More

by LDIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with our team at Volvo Cars Santa Monica! Thank you for the recommendation, and we look forward to welcoming you back in the future.

December 26, 2024

Dealership was great, came and picked up my car, serviced it, and returned it to me all in the same day. More

by POLLYJCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Volvo Cars Santa Monica responded

HI, Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Volvo Cars of Santa Monica was able to provide such convenient and efficient service. It's our goal to make the process as seamless as possible, and we're glad we were able to meet your expectations. We look forward to serving you again in the future!

December 21, 2024

Robert and the SM Volvo Service team are truly great service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would onl More

by TANYABURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience working with Robert and our team at Volvo Cars Santa Monica! We are honored to have you as a loyal customer and look forward to seeing you next time!

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