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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
527 Reviews

527 Reviews of Volvo Cars Santa Monica - Service Center

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June 08, 2024

Klaus was fantastic. He made the service very easy. Car was in and out. Great communication. Highly recommend. More

by JALEXANDER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Volvo Cars Santa Monica responded

Thanks for the high praise! We're glad to hear Klaus made your service experience smooth at Volvo Cars Santa Monica. We appreciate the recommendation!

June 07, 2024

Robert was extremely helpful & courteous, I’m very pleased with his service and your dealership Thank you More

by ROBERTESKANDAR2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Robert! We're delighted to hear that you had a positive experience with us and that Robert provided excellent service. We appreciate your business and look forward to serving you again in the future.

June 07, 2024

Robert is incredible and so is this service department. They went above and beyond in fixing an issue that I thought was permanent even though I got my car at a different volvo dealership. Thank you guys! More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Bo! We're delighted to hear that Robert and our service department provided exceptional service. Our team is dedicated to going above and beyond to ensure our customers are satisfied. We appreciate your kind words and look forward to assisting you with any future needs.

June 07, 2024

Everyone at the service department was very friendly and extremely accommodating. They took care of my car and had me in and out in record time! It's always a pleasure to take my car in for a service. More

by BORNINLOSANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our service department. Our team takes pride in providing friendly and efficient service to all our customers. We appreciate your business and look forward to serving you again in the future.

June 06, 2024

Great quick service. Would take my car there again for service or other needs in the future More

by NAZANINAHMADIAN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Volvo Cars Santa Monica responded

Hi, We're delighted to hear that you had a great experience with us! Providing quick and reliable service is our priority, and we're glad to know that you would choose us again in the future. Thank you for your trust and for choosing Volvo Cars Santa Monica. We look forward to serving you again!

June 05, 2024

I Had the best experience with Klaus. I really felt so taken care of and appreciated the experience. More

by BECCAAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

June 05, 2024

They were very helpful and transparent. Klaus and Robert made me feel like I wasn't gettng taken (unusual for car dealerships). More

by STATJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and Robert provided a transparent and helpful experience at Volvo Cars Santa Monica. Thanks for sharing your positive feedback!

June 04, 2024

The service department was on time and returned my car to my home promptly. The car had been washed before it was returned to me. More

by FRDITIRRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service department was punctual and returned your car promptly. We're pleased that your car was washed before its return. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 02, 2024

Very nice people and my car is running great. Plus they washed it for me. Always appreciated. More

by tingawalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Volvo Cars Santa Monica responded

Helping you have a five-star experience is what we're all about! Thank you! - Volvo Cars Santa Monica

June 02, 2024

I'm a fan of the service department! I appreciate their efficiency and how well they take care of my car. More

by LAURIERUTTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Volvo Cars Santa Monica responded

Laurie, we're delighted to hear you're a fan of our service department at Volvo Cars Santa Monica! Thanks for sharing your positive experience with us.

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