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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
458 Reviews

458 Reviews of Volvo Cars Santa Monica - Service Center

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April 24, 2024

Ram & Maria we’re both fantastic and followed through with everything that was promised great atmosphere very friendly would buy again from them. Service department, Arnold and Johnny, extremely know More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Florence Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Volvo Cars Santa Monica responded

Bill, we're so glad to know that Ram, Maria, Arnold and Johnny made your experience at Volvo Cars Santa Monica a fantastic one. We appreciate the kind words and look forward to assisting you in the future!

April 23, 2024

Great service from pick up to drop off! — if you're deciding on what dealership to go to for buying a Volvo, go to the Santa Monica location. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Organized the maintenance online.
Apr 23, 2024 -

Volvo Cars Santa Monica responded

David, we're delighted to know you had a great experience with us at Volvo Cars Santa Monica. Thanks for recommending our dealership!

April 20, 2024

Fantastic communication. Worked quickly and were clear about next steps and what needed to be done More

by NATEALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Volvo Cars Santa Monica responded

Thank you for your confidence in Volvo Cars Santa Monica, and for your business. We are grateful to have you as a customer!

April 19, 2024

Amazing crew. I had never been so impressed with a service department in 30 years of owning cars. Valet service picked up my car from my house, returned it within More

by KIMCHIBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Volvo Cars Santa Monica responded

Hi Kimchi! We're delighted to know that our service department at Volvo Cars Santa Monica impressed you! It's great to see how much you appreciated the valet service and communication. We love hearing from satisfied customers like yourself - thanks for sharing your experience!

April 19, 2024

Very good and attentive staff helped me with any problems I had and got the job quick will be back. More

by YURIKAMISAMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Volvo Cars Santa Monica responded

Thank you for giving our Volvo Cars Santa Monica team the opportunity to earn your business! We look forward to seeing you again next time!

April 19, 2024

Robert is trustworthy. Doesn't try to talk around you or confuse you. Tells you what the problem is, the options, AND then he keeps you updated. More

by MATHSURVIVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Volvo Cars Santa Monica responded

Hi! We're glad to know that Robert's straightforward and transparent approach was appreciated at Volvo Cars Santa Monica. Thank you for your trust in us, we'll make sure to pass on the kind words!

April 18, 2024

Was great. Quick and helpful with no issues. Would recommend to my friends and had no issues at all with it. More

by DAVID.DATTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Volvo Cars Santa Monica responded

David, we're glad to know your experience at Volvo Cars Santa Monica was quick and hassle-free. Thanks for recommending us to your friends!

April 18, 2024

The car required towing and a system update within 2 weeks of ownership. The service was very fast and the people very nice, but the car should have been updated before we drove it off the lot initially More

by ALEXANDRAWYNN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Service was excellent. I showed up at my appt, no waiting to be helped. I waited for my car to be service and they expedited my car so I had a shorter wait time. More

by KCAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that you had an excellent service experience at Volvo Cars Santa Monica! Our team always aims for efficiency and top-notch customer care. Thanks for the positive feedback, we appreciate it!

April 17, 2024

Robert and the service team at Volvo of Santa Monica continue to take good care of our car, which we greatly appreciate! More

by TRAMERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that Robert and our service team at Volvo Cars Santa Monica have been taking good care of your car. Your appreciation means a lot to us!

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