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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
458 Reviews

458 Reviews of Volvo Cars Santa Monica - Service Center

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May 02, 2024

Robert & his team are excellent. They work effectively and with kindness and great communication skills.. More

by BATESCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Volvo Cars Santa Monica responded

Batescarol, we're delighted to know that Robert and his team at Volvo Cars Santa Monica provided you with excellent service. Thanks for the positive feedback!

May 02, 2024

Robert was great. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. More

by KBROSENBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback about your recent visit here at Volvo Cars Santa Monica! Robert & the team hope to see you again next time!

May 02, 2024

What a service we received! It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting L More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio, Lily and team who fixed the card
May 03, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Ignacio, Lily & Klaus provided you with an excellent service here at Volvo Cars Santa Monica. We strive for efficiency and kindness in all we do - thanks so much for recognizing our team's efforts!

April 30, 2024

Klaus in the service dept is great. He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in serv More

by Car Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny in service
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that our team, especially Klaus, Robert, Jonny and Francisco have been able to provide you with exceptional service at Volvo Cars Santa Monica. We appreciate your feedback and look forward to assisting you in the future!

April 30, 2024

Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More

by APEDRICK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're glad to know our team at Volvo Cars Santa Monica took great care of you and your vehicle. We appreciate the positive feedback!

April 30, 2024

Robert was wonderful. Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future More

by LILGIRLPRODUCTIONSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that Robert provided you with attentive and thorough service at Volvo Cars Santa Monica. We apologize for the initial frustration in setting up your appointment, but we're happy to learn it's all sorted now. Looking forward to serving you again!

April 30, 2024

Easy in and out with my car, and ready at the time it was promised. Service Advisor, Robert is very friendly and always has answers to my questions. Thank you! More

by SARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Volvo Cars Santa Monica responded

Sarah, we're glad to know that Robert and our team at Volvo Cars Santa Monica provided you with a smooth service experience. We appreciate your feedback!

April 29, 2024

Very personable professional group! And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. More

by JENNIFER@GIERSBROOK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know you had a pleasant experience with our team at Volvo Cars Santa Monica! We always aim for professionalism and flexibility. Thank you for your kind words, we appreciate it!

April 29, 2024

Klaus was a very professional advisor and happy with his service.I Will come again. More

by KENRA0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

April 29, 2024

Robert was great, the whole experience went as smoothly as it possibly could have gone. More

by BSTANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're happy to hear Robert provided you with a smooth experience here at Volvo Cars Santa Monica! Thanks so much for your business!

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