Volvo Cars Santa Monica - Service Center
Santa Monica, CA
458 Reviews of Volvo Cars Santa Monica - Service Center
Robert & his team are excellent. They work effectively and with kindness and great communication skills.. They work effectively and with kindness and great communication skills.. More
Robert was great. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. More
What a service we received! It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting L It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting Lily who greets customers and guide, exceptionally helpful. And afterwards Klaus who made things happen. We are grateful for all the efficiency, kindness, thoughtful approach and excellent service. More
Klaus in the service dept is great. He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in serv He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in service really is helpful and cool too. And Francisco is my go-to salesperson. Very knowledgeable and fun to work with every time my lease is due. More
Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More
Robert was wonderful. Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future. That said, I had a bad experience setting up my appointment with the bot and the app. Since it was my first experience I had questions but could not find a human. Now, I know how to reach Robert for future visits but as a first time with service that was frustrating. More
Easy in and out with my car, and ready at the time it was promised. Service Advisor, Robert is very friendly and always has answers to my questions. Thank you! promised. Service Advisor, Robert is very friendly and always has answers to my questions. Thank you! More
Very personable professional group! And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. More
Klaus was a very professional advisor and happy with his service.I Will come again. service.I Will come again. More
Robert was great, the whole experience went as smoothly as it possibly could have gone. as it possibly could have gone. More